Professional Documents
Culture Documents
Unit III
The Tools of PR
Press Releases
Fact Sheets
Press Kits
Video News Releases
Employee/member Relation Programme
Community Relations Programme
Financial relations Programme
Events
Publications
Developing A PR Plan
PR Objectives
› Build awareness
› Build credibility
› Stimulate channel members and sales force
Message and Vehicles i.e. media and money
Implementation i.e. lobbying
Evaluation
› Number of exposures carried by the media.
› Awareness/knowledge/attitude change.
› Sales and profit contribution.
› Image of the organization.
Problems and Issues in PR
Issues i.e. 7Cs
› Creditability (of information)
› Context (not contradict the message)
› Content
› Clarity
› Continuity and Consistency
› Channels
› Capability (of audience)
SWOT and PEST Analysis
It is an abbreviation for Strength, Weakness, Opportunity and
Threat.
It is also known as “Situational Analysis.”
SWOT Analysis is base for strategy formulation.
It has proven to be the most enduring analytical technique
used in strategic management.
It can be analyzed in two aspects i.e. EFAS (External Factor
Analysis) & IFAS ( Internal Factor Analysis Summary).
› EFAS+IFAS=SFAS (Strategic Factor Analysis Summary)
PEST is an abbreviation for Political-legal, Economical,
Socio-cultural and Technology.
Strategic Planning Steps
Step1- Define Organization’s Vision, Mission, Objectives,
Strategies
› Vision- It states where the organization wants to be in the long
run.
› Mission- It states the reason for existence of the organization i.e.
defines the product, market & competitive scope of the
organization for the long-term.
› Objectives- They are desired outcomes.
› Strategies- They are board action plans for achieving objectives.
Step 2- SWOT Analysis
Step 3- Match Strengths with Opportunities