ROLE OF INFORMATION TECHNOLOGY

IN A SUPPLY CHAIN

Information provides the basis for supply chain

management
decisions

Inventory

Transportation

Facility
 INFORMATION TECHNOLOGY
AND THE SUPPLY CHAIN.

C U S T O M E R R E L A T I O N S H I P M A N A G E M E N T ( C R M )

I N T E R N A L S U P P L Y C H A I N M A N A G E M E N T ( I S C M )

S U P P L I E R R E L A T I O N S H I P M A N A G E M E N T ( S R M )

P L U S : T R A N S A C T I O N M A N A G E M E N T F O U N D A T I O N