Work from Home

nTask Policy and Process

Setting up
 An agreement on work performance and how you plan to measure it.
 The type of communication you want—and how regularly it should take
place. For example, daily or weekly catch ups on Skype.
 KPIs for your employees to meet each week. Monitor if staff are still
meeting them.
 The risks of online security breaches increase.
 If employees have families, there could be interference from children or
relatives during the working day.
Setting up
 Form plans to increase accountability.

 Analyse important tasks and track progress on a time bound basis.

 Evaluate quality and quantity instead of time worked

 Track achievements.
Setting up
Expectations and outputs, including:

• when workers will be available and be responsive;

• how they will keep in touch, such as online and telephone contact;

• how performance and reporting will be managed, taking into consideration

worker’s circumstances where necessary;

• who workers should contact if they have any work-related issue;

• who workers should contact if they have an emergency type situation.

Working from Home
• Establish self-discipline and close monitoring

• While some degree of flexibility exists in a WFH arrangement, employers should be

able to expect:

• the worker’s self-discipline and compliance with the agreed work hours;

• assurance that workers record the total hours worked for each day or week;

• A form of online attendance or using email to record work hours.