Professional Documents
Culture Documents
The General environment is composed of dimensions in the broader society that influence
an industry and the firms within it.
The industry environment is the set of factors that directly influences a firm and its compet
itive responses: the threat of new entrants, the power of suppliers, the power of buyers, th
e threat of product substitutes, and the intensity of rivalry among competitors.
An opportunity is a condition in the general environment that if exploited effectively, helps
a company achieve strategic competitiveness.
A threat is a condition in the general environment that may hinder a company’s efforts to
achieve strategic competitiveness.
The External Environment
Economic Physical
Industry
Demographic Environment Sociocultural
Threat of New Entrants
Power of Suppliers
Power of Buyers
Product Subtitutes
Intensity of Rivalry
Competitor
Political/Legal Environment Global
Technological
The General Environment, Segments and Elements
Demographic Segment • Population size • Ethnic mix
• Age Structure • Income distribution
• Geographical distribution
Economic Segment • Inflation rates • Personal savings rate
• Interest rates • Business savings rate
• Trade deficit or surpluses • Gross domestic product
• Budget deficit or surpluses
Political/Legal Segment • Antitrust laws • Labor training laws
• Taxation laws • Educational philosophies and policies
• Deregulation philosophies
Sociocultural Segment • Women in the workforce • Shift in work and career preferences
• Workforce diversity • Shift in preferences regarding product
• Attitudes about the quality of work life and service characteristics
Technological Segment • Product innovations • Focus of private and government-
• Application of knowledge supported R&D expenditures
• New communication technologies
Capabilities
• What are our strengths and
weaknesses?
• How do we rate compared to our
competitors?
Industry Environment Analysis
The Five Forces of Competition Model
Rivalry Threat of
among competing firms:
Numerous or equally balanced new entrants: barriers
competitors, slow industry to entry, economic of scale,
growth, high fixed costs of high product differentiation, capital
storage costs, lack of requirements, switching costs,
differentiation or low switching access to distribution channels,
costs cost disadvantages independent
of scale, government policy
Bargaining
power of buyers: purchase
large portion, switching to
another product
Aspects to be considered
• A strategic group is a set of firms emphasizing similar strategic dimensions to use a similar
strategy.
• Ethical Consideration:
- Practices considered both legal and ethical include:
- obtaining publicly available information (law, regulation, court system).