Professional Documents
Culture Documents
Fred R. David
Prentice Hall
The activities of the Value Chain
• Primary activities (line functions)
• Support activities (Staff functions, overhead)
Fred R. David
Prentice Hall
Primary activities (line functions)
• Inbound Logistics
• Operations
• Outbound Logistics
• Marketing and Sales
• Service
Fred R. David
Prentice Hall
Support activities (Staff functions, overhead)
• Firm Infrastructure
• Technology Development
• Human Resource Management
• Procurement
Fred R. David
Prentice Hall
Creating a cost advantage based on the value chain
Fred R. David
Prentice Hall
10 cost drivers related to value chain activities
• Economies of scale.
• Learning.
• Capacity utilization.
• Linkages among activities.
• Interrelationships among business units.
• Degree of vertical integration.
• Timing of market entry.
• Firm's policy of cost or differentiation.
• Geographic location.
• Institutional factors (regulation, union activity,
taxes, etc.).
Fred R. David
Prentice Hall