Digital Transformation

For
The Better World
What really is Digital Transformation?
 Digital Transformation is: strategic use of Digital Technology in all aspects of
human society: individuals, businesses and whole segments of the society.
Digital usages inherently enable new types of innovation and creativity,
rather than simply enhance and support the traditional methods.

Digital transformation is: profound and accelerating transformation of

business activities, processes, competencies and models to fully leverage the
changes and opportunities of digital technologies and their impact across
society in a strategic and prioritized way.

Strategy, not technology, drives Digital Transformation.

Digital Transformation, Digital Revolution, is about customer behavior and

business opportunity, not technology.

Customer Experience is at the heart of Digital Transformation.

Digital Transformation is implementing innovative and creative strategies to create a better

world in which people have a satisfactory life using Digital Technologies.
Digital Transformation = ICT for Development Framework : ITU

Digital Transformation
Impact

ICT ICT Use  Better life for people improving

Readiness (Transform
(Infrastructure, experience and engagement
Business
Ubiquitous Process,  Improve Innovation & Creativity
Access) Models)
 Improve Decision Making
 Improve Efficiency & Productivity
 Reduce Cost

ICT
Better World
Capability
ICT Industry (HRD,
Literacy)
Digital transformation :Integrating all stakeholders; People, enterprises, government, communities in the whole Society.

Communities
Business Man International Students
& regional
Governments
communities
Agencies

Housewife
Soldier
Environment
Financial
Institutions
and Services

Doctors

Education Police
Enterprises

Drivers Health Care

Transportation
farmers
Entertainment

Workers Tourist
Digital Transformation is even more than Reengineering, it is Paradigm
Shift

A radical reconceptualization of
Analyze, simplified, and the nature of the business and
redesign business processes the nature of the processes
with a mind to radically reduce and organization
business cost

Enables employees to perform

their tasks more efficiently and
Streamlining of standard operation procedures,
effectively
eliminating obvious bottlenecks, so that
automation can make operation procedures
more efficient
 Digital Transformation of the whole Nation

 Singapore “Smart Nation” : using the latest Digital

technology is about making life better for the people and
more.

 People and businesses are empowered through increased

access to data, more participatory through the contribution
of innovative ideas and solutions.

 A more anticipatory government that utilizes technology to

better serve citizens’ needs.

 Will enable everyone and everything, everywhere, to be

connected all the time in Singapore.

Source : Smart Nation Initiative, Singapore

 Digital Transformation:
Innovating & Creating the new Business Models

The world’s most

valuable retailer
The world’s largest has nearly zero inventory
taxi company
owns zero vehicles

The world’s largest The world’s most

accommodation provider popular media owner
creates zero content
owns zero real estate

Source : Infosys
 Truly digital paradigm
has four standout characteristics

Connected, convenience, Integrate in lives Customers

Increasing Future lies in Your APIs
informed, speed, and of consumer
fragmentation opening up should rule the
demanding personalization Ecosystem of services space

Automation Algorithms Autonomous Insights

reduces augment human business – run Insights are Data– success Not just
friction, capabilities by self-learning key to belongs to those management –
improves CX virtual agents competitive who use it well everyone needs
edge to empowered
Automation

Source : Infosys Truly Digital Banking

Source : Fujitsu Digital Business Platform
Why Digital Transformation?
The Importance of Digital Transformation
Digital tech. have boosted growth, expanded opportunities, and improved
service delivery

The Digital Economy is simply becoming The Economy. By 2020 more than 90% of jobs
in the EU will require digital skills

Committed to helping leaders understand the implications of Digital Technologies and

supporting on the Digital Transformation journey to shape better opportunities for
business and society

Digitization touches 98 % of the US Economy

86% of CEO cited technological advances as the global trend that will most transform
business; the megatrends rocking our world

58% of businesses look to digital to help them profitable

Digital transformation are achieving 9% higher revenue creation, 26% greater impact on
profitability, and 12% more market valuation

Digitalization increase customer experience by 78%

Digital Transformation is inevitable. Those Individuals, Businesses, Communities, or

even the whole world will not survive and grow without Digital Transformation.
Impacting yield and productivity in Agriculture
 Main Reason for digital Transformation

Source: MIT, FINDINGS FROM THE 2015 DIGITAL BUSINESS GLOBAL EXECUTIVE STUDY AND RESEARCH PROJECT
Customer expectations cannot be fulfilled without Digital Transformation
 Digital Transformation will become very important within next few years to handle disruption and seeking opportunities.

Industries are disrupted by Digital Technologies Organizations see Digital Transformation as Opportunity

Importance of Digital Technologies and Capabilities to Organizations

Source: MIT, FINDINGS FROM THE 2015 DIGITAL BUSINESS GLOBAL EXECUTIVE STUDY AND RESEARCH PROJECT
 Digital Transformations is started in most of the Japanese Organizations.

Japan growth will very depend on successful Digital Transformation.

Source: Gartner, Digital Business, October 2015

How to make Digital Transformation successful?
Factors influencing in the journey to DIGITAL MATURITY
FRAMEWORK
 A digitally maturing organization follows a clear and coherent
digital strategy and effectively communicates it to employees.

Digital Strategy is
key for digital
maturity.

Source: MIT, FINDINGS FROM THE 2015 DIGITAL BUSINESS GLOBAL EXECUTIVE STUDY AND RESEARCH PROJECT
 Leadership is important for Digital Maturity

Confident about leadership’s understanding

of digital trends and emerging technologies.

Move Outside Your Cultivate Tomorrow’s Deliver Technology

Process Comfort Zone IT Talent Today The Way The
Business Wants

Leadership : Confidence to embrace change,

Listen to different models,
Empower people to get on and do it.
Source : IDC
 Challenges in Digital Transformation
Barriers impeding organizations from taking advantage of Digital Trends

Skill Shortages in organizations for Digital Transformation

Source: MIT, FINDINGS FROM THE 2015 DIGITAL BUSINESS GLOBAL EXECUTIVE STUDY AND RESEARCH PROJECT
Conference on the digital transformation of European industry and
enterprises Brussels, 16 February 2016 urged immediate and bold action for
digital transformation.
• Speed is of the essence: accelerating digital transformation to seize business opportunities.

• Magnitude matters: mobilising investments to reap the full benefits of data-driven economy .

• Reskilling the workforce: digital skills for industry .

• Accelerate the transition to a circular economy through digital transformation .

• Empowering mayors, regional leaders and entrepreneurs as digital transformation ambassadors to

make cities and regions launch pads for digital transformation .

• Making open innovation a best practice in corporate governance .

• Europe needs a new wave of entrepreneurs.

Conclusion.
Conclusion Messages and Suggestions
Messages
• For digital transformation to benefit all human
being , it is vital to close the digital divide.
• Government plays a key role.
• Digital transformation is about not only
technology but also customer experience,
opportunities, innovation, creativity, business
We need to act sooner rather than later.
processes, and business models.
• Technologies should be considered as a tool for
growth and should be managed to be used in
improving the socio-economic development model
and creating a better life.
• Digital Transformation is as important as Digital
technology.
• Too vital to ignore. Ignoring will lead irrelevance.
Suggestions
• Need effective strategy to successfully transform.
• Leaders’ awareness, commitment, involvement,
support are the key for success.
• Every human endeavor has good and bad effects.
Beware of Trolls.
• Need
• complementary analogue technologies development,
• strengthening regulations that ensure competition among
businesses, and
• Change mindset of the workers to adapt new technologies.
• Improving IT literacy is as important as IT
professional.
• Researchers, People, Business, Government need to
work collectively. Need continuous interaction.
Questions?
THANK YOU!