Other services provided by the

automobile ancillaries
ENGINEERING SERVICES : consumer expectations necessitate that automobile
manufacturers innovate swiftly in body mechanics and electronics, ADAS
(Advanced Driver Assistance Systems), security features, safety features, etc. On
top of that, auto manufacturers also must keep pace with engineered
ecosystems and intelligent technologies for better results. Thus a
comprehensive engineering services including design, testing, and support
services can meet all engineering requirements and help the customer to get
to the market faster for customer’s access. custom engineering services include
the following services:
3D Modeling , 3D Rendering, Body Crash and Safety Analysis, 2D & 3D Process
Animation Video PLM Implementation & Customization Automotive Interior
and Exterior Design & Detailing.
CALL CENTER SERVICES
Globalization has led to increased competition in the
automobile industry. Customers have become choosy about
their automobile they want to buy or the dealership they
want to engage with. As a result, customer service is of
paramount importance in this industry. Thus every company
helps and deals with the query of customers provide customer
service to the clients and customers who can directly result in
better word of mouth, better consumer acceptance, and
better sales for your business. The Call center services include:

Inbound Call , Center Outbound, Call Center and

Telemarketing.
DATA ENTRY SERVICES
The trend towards digitization in the automobile sector has
resulted in increased workload for employees who have to
deal with mundane, recurring data entry tasks. Thus the
Industry regularly updates their technology in data entry
services that can help in reducing employee workload
considerably, while encouraging them to focus on their
core competencies and dealing with more and more
customers. The data entry services ensure the customer’s
data and personal information is secured and confidential.
With close to 100% accuracy and extremely short
turnaround times, data entry services are technologically
updated providing least errors and mistakes. The data
entry services include: Data Processing, Data Extraction,
Invoice Data Entry, Data Cleansing.
After-sales service
In the automobile industry, after-sales service plays an
important role whether it is before buying a product or after
buying the product. One of the necessary evaluation criteria
for customer satisfaction is availability of after-sales service.
In today's situation, after-sales service quality can be
measured by administering a customer satisfaction. every
customer has different perspective and wants the best as
per their needs and requirements. Warranty period is an
important constraint for OEM and the major key to after
sales services. Where the company tends to promise
maintenance and services of the vehicles after purchase
following few constraints. This involves utmost transparency
and quality of service which lead to a larger profitability.
 Conclusion
The auto ancillary industry is in the growth phase and is expected to grow at a double-
digit CAGR between the period 2019-2026. Although investing in the Auto ancillary
industry seems to be attractive it is important to note that all rumors to the automobile
sector are also felt in the auto ancillary industry. The current policy debate is around the
issue of how greater resource efficiency can be achieved and the need for newer
materials in light of the industry’s plans to produce electric vehicles in India. Even the top
notch auto-mobile ancillaries like Honda, Apollo, MRF and CEAT are working on their
innovation in new product development. As the business environment changes rapidly
these companies are struggling to maintain their efficiency by adopting every economical,
technological changes, and tapping the necessary resources. Manufacturing technologies
need to be upgraded continuously as well. Large investments for developing new
technologies that compliant with recognized high efficiency standards would help India
move up the value chain.