The Treadway Tire Company : Job Dissatisfaction and High

Turover At lima Tire Plant

Background :
• Treadway tire company is a supplier of tyres to major company
• Engaged 9000 hourly and salaried employees in North america
• Lime Tire was one of eight manufacturing plants operated by Treadway

Context
To identify context root Cause of problem which is turn over and the other one
creating job satisfaction among employees at Lime tire

Problem
High attrition rate in Line Foreman category in which out of 50 foreman 23 had
left in 2007.
 Strength :
24/7 Working
Cost effecient
higher production capacity with upgraded equipments
Weakness
12 Hr shift ( 2 shifts)
High attrition rate in line foreman category
lack of Training
lack of proper communication
Opportunity
Improved recruitment process
Proper training
Support from plant superiors
Boast the morale of line foreman , Line foreman can make direct impact
Threats
Unionized work environment
Demoralization
problems infects entire plant
Loss of cost effectivenss
Key Learnings: Treadway was depedent on union , foreman’s had no choice but accept
the behaviour issue of Hrly employees, The lack of authority and conflicts led to high
level of frustrations by foreman. By reviewing the exit interviews it was clearly
understandable the company was not developing its employees to next level. Line
foreman left alone without neccessary skills/tools to perform the job. the Hrly employees
showed no respect to line foremans. Lack communication between line foreman and
superiors.

Solutions:

-To improve the recruitment process

- Reduce shift hours of hourly workers into 3 shifts
- Introduce proper structured way of formal training
- Introduce proper communication channel
- In aspect with dealing with union Company should negotiate with union with
regarding authority of line man and dividing work force