Welcome

Presented
By:Abu Sayed
Md.
ID: 2023033064
Section: B
Human Resources Management
 Introduction

With a heritage spanning 37 years, City Bank is among the longstanding financial
institutions of Bangladesh to have withstood the test of times, witnessing a number
of economic, market and growth phases across its long and eventful journey, always
stepping up to serve the interests of the country and its citizens.
Mission of the Bank:
To become the second largest bank in Bangladesh.
Recruit the best from the applicants who can be a good resource to the
bank.
Promote innovation and automation with a view to guaranteeing and
enhancing excellence in service.

Vision of the Bank:

They are driven by their vision of emerging as a financial
supermarket with a winning culture, while offering enjoyable
experiences to our stakeholders.
Objective:
The fundamental target of the study is to give in
general Human Resource Management Practices of
the City Bank Limited

Departments of the City Bank Limited:

The City Bank Limited has 26
departments in three different criteria.

The Departments are-

 Business
 Support
 Operations
Employee of the City Bank
Limited

Regular
HR Staff
Employee

Management
Trainee Intern
Officer (MTO)
Functions of Human Resource
Division:
 Selection and Recruitment.
 Training and Development of Employees.
 Compensation and Benefits Planning.
 Promotion Planning.
 Making Reward and Recognition Policies.
 Policy Formulation for Staff Loans (Car/Housing).
 Policies for Resignation or Termination from Services.
 Employee Gratuity Fund Policy Formulation.
 Employee Provident Fund Policy Formulation.
 Employee Welfare Fund Policy Formulation.
Recruitment Policy
 All regular employees will selected by the Managing
Director.
 All HR contract and outsource contract employees
will be selected by The Head of Human Resource
Division.
 The schedule of recruitment will be shaped according
to the Service Level Agreement (SLA).
 The interview board will with The Head of
Department of that post, The Supporting Department
Head and The Head of HRD.
Training and Development program
of The City Bank Limited

On – the – Job
Training

Off- the -Job

-Training
Performance Appraisal Process

Supervisors

Subordinates

Peers

Clients / Customers

180/360 degree approach

Experience based
Recommendations
 HRD Should be analyzed the modern HRM
system
 HRD should be prepared the standard
performance appraisal
 Make succession planning
 Reduce the extra workload of the employee
 The Human Resource Division’s control must be
structured
 Arrange proper training for the employee
Conclusion
The City Bank Limited is a bank that confirms the best
service to the customers as well as to the employees by
Human Resource Division. The City Bank Limited is
the fastest growing Bank in Bangladesh. By working in
HR Division the knowledge was learnt would be helpful
enough to sustain with the real organizational
environment.
Thank You.