Tourism Entrepreneurship

Skills and competencies for operating a travel agency

• A passion for the travel industry • IT Skills

• Customer Service Skills
• Ability to Listen
• Attention to Detail
• Organization Skills
• Competency in Communication
• Excellent Communication Skills
• Good Decision Making
• Good Administration Skills
Tourism professional’s perception on skills and abilities

https://nsdcindia.org/search/node/Tourism
Activity
How to start Travel Business?
• Selection of Ideal Location
• Selection of Office Premises
• Technological Gadgets
• Paid-Up Capital
• Hiring and Retaining Qualified & Trained Staff
• Customized Transport
• Obtaining Franchise from Cruise Line and Multinational Travel Agency
• Membership of Local, National and International Associations
• Guidelines or Procedure for approval to start Travel Agency and
Tour Operator
• Refer PDF Documents
IATA rules and Regulations for Travel
Agency approval
• Premises
• Security of Premises
• Safe
• Staff Qualification
• Finances
• Name
• Business Standards: Management, GSA, Airline tickets
Organization and Structure
• The benefits of having sound organization structure:
• Develop up to date management practices, systems and strategies
• Develop effective leadership
• Growth and Diversification
• Optimum use of human asset
• Stimulates creativity
• Effective coordination between different departments