Kyndryl Transition

Preparation
26.08.21 1
IT Action Checklist
1. Set up your IDs 1. Request a shared mailbox
1. Set up Kyndryl w3id (@[Link]) 2. Best practices for managing a calendar
2. Set up Kyndryl Microsoft Account (@[Link]) 1. Set up your computer
3. Transition w3id (@[Link]) Kyndryl Device Setup Instructions:
[Link]
4. Transition Notes ID (Notes ID File) 427o/folder/136465255150
2. Mail, calendar, and contacts
1. Back up emails before you create your mail archive 2. Request system access
2. Export contacts
3. Migrate your application and toolbox data
3. Set up Kyndryl email now
4. Overview of shared mailboxes 4. Set up your VPN
5. How to set up a shared mailbox 5. Set up your mobile device
6. Set up your office printer
7. Reassign ownership of IBM tools and assets
8. Inventory your physical assets
[Link]
9. Clean up your data

04.08.21 2
Client Communication up until Aug/31st

Up until Aug/31st, all customer communication, done by E-mail,

Slack, Webex, etc, must be done with IBM IDs

[Link]

04.08.21 3
Claim & Certponto
Claim
Labor claiming blackouts
• Blackout start: 1st of September
• Blackout end: 16th of September (subject to change)
Actions Required
1. Submit labor with your IBM record for full month of August, including 30th and 31st of August.
2. Ensure all the timesheets previously submitted up until 31st of August are correct - after your employee record is
migrated to Kyndryl you will not be able to update previous labor after the transition.
3. Keep track of timesheet for 1st-16th of September manually - Time@IBM will not be available for labor claiming until
16th of Sep. Labor claiming will be fully locked, even for standard claim items (vacation, unbilled, AAID, and others..)
[Link]

CERTPONTO
• A partir do dia 01/09/2021, os funcionários transferidos não terão mais acesso ao tratamento de ponto da empresa IBM
• A partir dessa data, o controle de jornada será feito através do sistema Certponto criado para a Kyndryl.
• Os funcionários receberão o acesso ao novo portal no dia 31/08.

04.08.21 4
Amex & Reimbursement
Before Transition 1. Expense payments. Login to Workday at Kyndryl and
1. Your IBM corporate card will be cancelled on August 31, review or add your Payment Election (Bank Account
and you will receive a new American Express corporate details). This information is used for direct deposit of your
card for your Kyndryl business expenses. No new expense reimbursements and if missing or incorrect, your
application is required. Travel@Kyndryl payments are at risk of being suspended.
2. Timing of the new card issuance will vary, with frequent 2. Ensure that your Payment Election in Workday at
travelers receiving priority over those currently not utilizing Kyndryl for expense reimbursement is not set to your
their corporate cards. payroll account.
1. Action 1. By August 6th, contact American Express directly, using 3. Remove special characters ("-" or ",", etc), special
the phone number on the back of your card, to verify your contact letters ("ñ", "ç", etc), and letters with accents ("é", "Ü",
information is up to date to ensure appropriate delivery of your etc).
new card.
4. Enter your CPF accurately.
2. Action 2. Claim all remaining business expenses, clear all
unapplied credits and settle your account in full.
3. Action 3. Remove your IBM corporate card from your airline,
hotel and frequent traveler programs, if applicable. [Link]
4. Action 4. Where you have established automatic billing to your
[Link]
IBM corporate card for recurring business expenses, e.g.
telecommunication expenses, subscriptions, professional
memberships, contact the service provider directly to cancel the
agreement.

After Transition

04.08.21 5
 Previdência
1. Decida o que fazer com o seu saldo na Fundação IBM.
2. Para isso, acesse o site da Fundação IBM, vá no menu “Área do
Participante”, “Institutos” e depois escolha a sua opção.
3. Aqui, você encontra todas as informações sobre o novo plano de
previdência da Kyndryl.
4. Você pode aderir a qualquer momento mas, se quiser garantir a
contrapartida da Kyndryl a partir de setembro, a proposta de adesão
que você recebeu por email precisa ser enviada até 31/08.

Links Importantes
Fundação IBM
Orientações Gerais

04.08.21 6
SNI Socks
Important
• Ocean id (@[Link]) will be created between August 14th and August 30th.
• Once the ids are created, we will do testing to make sure access is working. Teams will be notified at that time.
• Existing userid (@[Link]) will remain for a month and then they will be deleted.
• Sock users will use their exiting sock configuration and existing ID when using global protect and their ocean connection.
• The socks servers will be renamed at a later date.
• IP addresses will not be changing.
• A new helpdesk number and procedures will be documented and distributed

Slack Channels
• gsni-change-notifications
• gsni-network-status

04.08.21 7
 Voice Services
1. The migration of voice services for employees who may transition to Kyndryl begins this month.
2. To use your Cisco desk phone during the transition period, sign in with your current IP
Telephone Number (ITN) and PIN combination.
3. If you’re a Jabber user, you’ll have to reset and reauthenticate your account when the migration is
complete. You’ll receive further instructions when it’s time to reset your Jabber account.

[Link]
ms=MTkwODk1MDcS1&kn=1&r=Njg0OTI1NTAwODM1S0&b=0&j=MjE4MzIwNTY2MQS2&mt=1&rt=0
04.08.21 8
Apps and Tools [Link]
App/ tool In-Scope? Availability Identity to use
Adobe Software (Creative
Cloud apps, Acrobat DC
Yes Available now kyndryluser@[Link]
Standard and DC Pro, Captive,
FrameMaker, and Robohelp)
kyndryluser@[Link] (now)
 Artifactory Yes Available now
kyndryluser@[Link] (after transition)
 1password Yes Available now kyndryluser@[Link]
 Box Yes Available now kyndryluser@[Link]
 Code 42 Yes August 27th kyndryluser@[Link]
user@[Link] (current), user@[Link] (after ID
 GitHub Enterprise Yes Available now
remapping on August 21)
kyndryluser@[Link] (now)
Jenkins Yes September
kyndryluser@[Link] (after transition)
Jira Cloud Yes September kyndryluser@[Link]
 Microsoft Office 365 Yes Available now kyndryluser@[Link]

04.08.21 9
Apps and Tools [Link]
App/ tool In-Scope? Availability Identity to use
Supplier
Microsoft Windows and
negotiations in TBD TBD
VMware Fusion Pro
progress
Mural Yes Available. now kyndryluser@[Link]
Supplier
 OpenText SOCKS Client negotiations in Available now kyndryluser@[Link]
progress
PagerDuty No N/A N/A
kyndryluser@[Link] OR kyndryluser@[Link]
Partner Connect No N/A
depending on platform
qTest No N/A N/A
 Slack Yes Available now kyndryluser@[Link]
Kyndryl Slack aside IBM Slack: [Link]
Trello Yes Available now kyndryluser@[Link]
Initially with a Kyndryl transitional ID Next year with a
 w3Publisher Yes TBD
[Link] ID
IBM Watson Media Yes Available now kyndryluser@[Link]
 Webex Yes Available now kyndryluser@[Link]
ZenHub No N/A N/A

04.08.21 10
More Apps and Tools
App/ tool URL Availability Identity to use
Kyndryl Intranet [Link] 1/Sep @[Link] w3id
Bluesight [Link] Now @[Link]
UAT [Link] Now @[Link]
Maximo Shared [Link] Now @[Link]
@[Link]
CAR Tool Now
*IDs already added to BlueGroups
BlueGeoups [Link] @[Link]
[Link]
OpenPages [Link]/openpages/app/jspview/react/gr Now @[Link]
c/dashboard/Home
SRM [Link] @[Link]
[Link]
HWSW 30/Aug @[Link]
[Link]/services/hwsw/[Link]
CMT [Link] Now @[Link]
RBEA [Link] Now @[Link]
AIOps Kibana [Link] Now @[Link]
See [Link]
Jabber Now @[Link]
services

04.08.21 11
 Kyndryl Help Desk
•The Kyndryl Help Desk is available 24 hours a day, 365 days a year.
•Language support in Spanish and Portuguese is available during local business hours.

Help Desk Contact

[Link]
Brazil +55 61 4042 7848

04.08.21 12
 SAN Storages
Kyndryl Storage Transition Alert - Storage Countdown to Kyndryl
Tue, Aug 24 4:31 PM
From: Karen Haberli <haberli@[Link]>
• All Kyndryl Storage Work is being documented here:  
[Link]

• · There is a lot to make sure we get done before or on September 1st.

· Tool modifications (includes HWSW Currency, CMT & SAT)
· Create a new IBM ID for MySupport so that you can raise support cases with IBM
· CIE Updates & how to escalate a critsit once we're Kyndryl
· Publisher links are still the same for now, but will change next week
· Make sure your SAN & Storage technology has [Link] email IDs updated to Kyndryl  ID's in the
device profile
· Your storage vendor IDs are changing behind the scenes.  Do not re-register with new Kyndryl ID's
· Use the new Kyndryl Slack Channels
· HWSW Access:  Storage Tech Alerts - HWSW CMS Actions Required to Untangle from IBM

04.08.21 13
 HWSW Currency Management System
HWSW Currency Management System - Actions Required for Kyndryl Transition
Tue, Aug 24 11:26 AM
From: HW SW Global Support <hwswgs@[Link]>

• HWSW CMS will be part of Kyndryl from August 30, 2021. HWSW will continue to provide
undisrupted service to its’ users in Kyndryl and have tried its’ best that there are very few actions
required from the users for this move (please refer to ‘Actions Required from HWSW users’ section
for more details)
• Actions to be completed by August 31, 2021:
1. Update SATHC Email destination (details here) :
Until SAT v1.32: [Link]@[Link]
SAT v1.33: [Link]@[Link]
2. Update Brocade INA/SanNav & Cisco Callhome, NetApp Config Email destinations:
Brocade & SanNav : hCallhom@[Link]
Cisco: hscisco@[Link]
NetApp Config: netapp@[Link]
HWSW Support Helpdesk Kyndryl addresses (from 30/Aug): hwswgs@[Link]

04.08.21 14
 SAT Actions Needed to Untangle from IBM
*Confidential: Kyndryl Storage Transition Alert - SAT Actions Needed To Untangle from IBM
Wed, Aug 11 9:45 AM
From: Mauro Zurck Bellotti <mzb@[Link]>

Specific Action Required

• SAT transition into Kyndryl Information:
[Link]
• Actions required:
• Change existing users email address
• Change SMTP server
• Change Functional UserIDs
• Update HWSW email destination until SAT v1.33

04.08.21 15
More Information

AskHR: [Link]

Kyndryl Identities: [Link]

Apps & Tools: [Link]

Digital Cleaning: [Link]

Kyndril Transition: [Link]

Digital Toolkit: [Link]

Navigating Through Changes: [Link]

CIC Brazil Kyndryl page: [Link]

IBM Confidential | IBM HR 16

Thank you

04.08.21 17