Breakout Room 4

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 Summary of case: An ethical dilemma
This case has been based on the conversion between
two employees whose name are Sophie and Emma,
who also completed their sales training together. The
conversation begins with Sophie casually mentioning
the importance of filling out expense vouchers at the
end of the month, according to which, the sales
representatives are later on compensated, however, to
Sophie’s utter shock, she discovers the truth behind the
policy of expense vouchers lacking an appropriate
number of categories. . Since accountants and
supervisors refused to acknowledge the hidden
expenses, such as tipping the tipping waitresses,
waiters, cab drivers, bellhops, airport baggage handlers,
employees of the department have taken matters into
their own hands, they adjusted the overall expense to
the final voucher and provide proof through blank
receipts and so on, even though the process is against
the company policy.
And despite the loophole, everyone within the system
plays a role in this unethical practice, almost like an
open secret. In the event, someone did report the flaw
in the process, as the case mentions an incident.
Several months went by and the accountants came in,
and investigation went on but later the person who
took the step was fired and never seen in  the industry
again. For the rest of them, “There were a lot of
memos and even a thirty-minute video as to the proper
way to record expenses. All of them had conversations
with the vice president, but no one was fired.” This
incident threw Sophie further into the ethical dilemma
about her own pertinent situation when the time would
come.
 Q: Identify the issues Sophie has to resolve
Talking about resolving the issue Sophie
must decide whether or not to make
fraudulently expenses vouchers as her
mentor asked her to, and how does she act
to the fact that the other employee’s had
made fraudulently expenses vouchers.
She must resolve with herself if following
policy is worth being known as a “rat “and
possibly getting fired and blackballed from
the industry
She must also resolve her issues with Emma
on whether they will file the correct report or
whether she will file hers correctly or she
will file the same way Emma does.
 1) Continue with the way others have been doing

2) Address the extra expenses in her form as it is

Q:Discuss the alternatives for Sophie ethically correct

3) Complete the form like others but address the issue

to the accountants

4) Reporting the issue to the higher authority

 Q: What should Sophie do if company policy appears to
conflict with the firm’s corporate culture?

It is very apparent sales personnel found a way to

Companies have established processes when reporting
circumvent, in a way, the company’s policy. Arguing
issues. Sophie should inquire into what the procedures
that changing the form to accurately account for
are. Sophie can simply report that the company’s policy
money spent would be beneficial to the company
conflicts with the culture and identify the effects it has
since sales personnel would be satisfied because they
on employees, thus, the company as well.
are reimbursed for a legitimate expense.
Providing solid data of how this policy is negatively
Thus, employees would enforce the policy if someone
affecting the company would be intriguing to anyone in
was violating it by actually padding their receipt with
a leadership position. She can take surveys or have
expenses they never really made.
interviews of those being affected by it.