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• Decreased Patient satisfaction

• Increase in Medication errors & ADRs


• Lower Quality of service
• Medical records errors
• Increase number of Sentinel & near miss events
• Increase number of HAI’s ans SSI’s
• Poor inventory control
• Un-optimized resource usage
• Increased OPEX
• Increased variability, due to lack of SOP’s, clinical pathways etc
• Duplication of work

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