FBS NC II

CORE COMPETENCIES

UC 2: Welcome Guest and Take Food

and Beverage orders.

LO 2.1: Welcome and greet the guest.

LO 2.2: Seat the guest.
LO 2.1: Welcome and greet guests.

Guests are acknowledge as soon as they arrive.

Guest are greeted with an appropriate welcome.
Details of reservations are checked based on
established standard policy.
LO 2.2: Seat the guest.

Guest are escorted and seated according to table allocations

Tables are utilized according to the number of party.
Guests are seated evenly among stations to control the traffic
flow of guest in the dining room.
Cloth napkins are opened for the guest when applicable.
Water is served when applicable, according to the standards of
the food service quality