E-MAILS AND

MEMOS
 email began to bloom in
1977
25 million people managed to
Email 15 billion messages a
day in 2000
2.1 billion in 2001
7.3 billion in 2002
250 billion in 2003
Email is the “ life blood of
almost any business company
or organization”

KOLIN (2006)
Advantages

o They make the message reach he

reader within the minute.
o this electronic mailing system
needing no more envelope
oThe message can be received or
modified anytime
 Several Drawbacks of E-mail

o inability to let the message appear in the

computer in a longer period of time; in months or
years.
oUnable to use a back up or a hard copy.
o is the possibility of having another person read
your message on the computer.
oEmail message is exposed and prone to free
reading by anyone using the computer.
Guidelines on Using E-mail
Effectively

o Know your readers well,

particularly their cultural
groups.
Guidelines on Using E-mail
Effectively

o Practice honesty by not

making yourself obscure.
Guidelines on Using E-mail
Effectively

oCenter on the main topic of

your message.
Guidelines on Using E-mail
Effectively

oexpress your E-mail

message concisely by only
using 60-70 characters.
Guidelines on Using E-mail
Effectively
oLimit yourself by using cyber
speak abbreviations such a as the
following:
BTW – By The Way
OTW – On The Way
GTG – Got To Go
IMHO – In My Humble Opinion
LOL – Laughing Out Loud
TIA – Thanks In Advance
Guidelines on Using E-mail
Effectively

o Put your ideas in order just

like a memo that has
introduction, body and the
conclusion.
Guidelines on Using E-mail
Effectively

oEmphasize some ideas in

your message by
underlining, italicizing and
highlighting them.
Guidelines on Using E-mail
Effectively

oReview your E-mail

message before sending it.
Guidelines on Using E-mail
Effectively

oAvoid E-mailing information

couched in words involving
secrecy and knowledge
undermining copyright laws.
Guidelines on Using E-mail
Effectively

oPreserve your
E-mail message
for any possible
use by
producing a
back up or hard
copy of it.
Guidelines on Using E-mail
Effectively

o Let your E-
mail message
mirror you a
good attitudes
and dispositions
in life.
 Guidelines on Using E-mail
Effectively
oStir up the readers imaginations of the
emotional aspect of your casual message by
using any of the following Smiley's or
emoticons.
:-) happy face to show joking
;-) winking face to mean smile/sarcasm
:-( sad face to mean disagreement or
unhapiness
:-o startied face mean amazed
:-D laughing face
%-) confused face
Memorandum or Memo

Is a brief letter written

within the business
organization
Is a brief-in house-
correspondence
Two methods of arranging these
basic parts of a memo
Method 1
MEMO
DATE:
TO:
FROM:
SUBJECT :
Method 2

MEMO

TO: FROM:
SUBJECT: DATE:
FIVE SPECIAL CONSIDERATIONS YOU NEED TO KEEP IN MIND IN WRITING MEMO
( Lesikar, 2005)
It contains no inside address
It has no personal opening or
closing
Its subject matter is
announced or posted at the
onset
It usually requires no
introduction or conclusion
It does not strictly require a
printed or penned signature of
the writer of the memo at the
end of the message
THANK YOU
FOR
LISTENING 