Communication

processes,
principles and
ethics
COMMUNICATION may be
Done verbally or non-verbally

2
 Hello!
Communication comes from the
latin communicare, meaning to
share or to make ideas common. The
connection that encompasses
interaction among partakers is at
the center of your learning of
communication
3
The components of the
communication
process
• Source • Environment
• Message • Context
• Channel • Interference
• Receiver
• Feedback
 Kinds of interference
• Psychological barriers
• Physical barriers
• Linguistic and cultural barriers
• Mechanical barriers

5
The nine principles of effective communication
Michael Osborn (2019) claims that communication must
meet certain standards for effective communication to
take place.
• Clarity • Creativity
• Concreteness • Conciseness
• Courtesy • Cultural sensitivity
• Correctness • Captivating
• Consideration

6
 Ethical
considerations in
communication
> Respect audience
> Consider the result of
communication
> Value truth
> Use information
7
correctly