Professional Documents
Culture Documents
Presented By
Mukundan S
Banking Overview
• A bank is a financial institution licensed to receive deposits and
make loans. Mainly categorized as retail, commercial, and
investment banks
• Banks are regulated by the central bank ex: SAMA in SA, RBI in IN
1. Procurement
2. Business or Product Owners
3. Operations
4. Risk
5. Treasury
6. Marketing
7. Finance
8. HR
Retail Banking
• Retail banking, also known as consumer banking, is the provision of services
by a bank to the general public
• Account holders in private banking relished with many perks such as fee
exemptions, high interest rate etc..
Do you know..??
• When a customer open Savings account with any amount in it, the bank is liable to
pay the amount on demand of customer where demand can be through various mode
like withdrawal from teller, ATM, other channels etc..
• The services are provided with different flavors with changes in their properties. For
ex saving account interest rate of Senior citizen account differs with non–senior
saving account holder
Services - Asset
• The term Assets in banking refers “what the customer owes to bank”
• These service incur fee & interest like processing fee, late repayment,
replacement fee, profit for cards
• The above services are provide with different flavors with changes in their
properties. For ex rate of interest for personal loan availed differs with the
salary which is categorized as banks preference
Liability Services - Accounts
• An arrangement by bank, accepts a customer's financial assets and holds them on
behalf of the customer at his or her discretion
• The interest rate is applicable for the saving account of all CCY types, same
applicable for TD based on the amount, CCY & tenor
• Current accounts are meant to carry out business transactions which has its own
perks like limit less withdrawals, check limit, over draft facility etc..
• Unlike saving account minimum balance has to be maintained for Current account
Liability Services – Account- Opening
Liability Services - Accounts
• Other services customer can avail is as follows
• All the account types have account life cycle like : Dormant, Unclaimed,
Closing & Closed
• Additionally restrictions of Debit & Credit block can be added to the account
Liability Services – Debit Card
• Debit card – Card facility provided to the customer, where the money is
immediately transferred directly from the cardholder's bank account
when performing any transaction.
• In SABB, the card are provided based on the segments and is managed in
HUB
• Additional card linking app features in SABB – Apple & MADA pay
Liability Services – Debit Card
• Debit card are provided in different flavors or products
• Debit Card has its own state changes based on the Human actions
Liability Services – Card
Represent Contactless Card
Chip Card
BIN – First 6
Digit
CVV
Card Verification Value
Liability Services – TD
• A term or time deposit is a fixed-term investment that includes the deposit of money into an
account at a financial institution where the amount is returned to customer based on the
maturity instruction
• The TD rate differs with maturity & CCY sometimes with amount
• There is an option available where you can withdraw amount called as threshold amount
(basically varies with the Bank)
• Other type of deposit is Recurring deposit where your amount can be from 1000 to 1000000,
monthly debit from your account will be processed.
• A fixed rate will be implemented upon the last debit on your account the total amount with
interest will be credited
Liability Services – TD
• Maturity instructions explained below,
• The borrower incurs a debt and is usually liable to pay interest on that debt
until it is repaid as well as to repay the principal amount
• The EMI – Equated Monthly Instalment have two parts Principal &
Interest
• The EMI amount varies with the tenor (No of months) as you
• The interest rate differs with the banks but there is a threshold rate which
is set by governing body which is the max the bank can incur on customer
• Banks usually decides based on the market, their business needs, and
individual customers.
Asset Services – Loans
• Loan can be repaid in different mode : Instalments, Partial
payment & Full payment
• The delinquency has its own unique life cycle based on the number
of days customer is past due
Asset Services – Loan Life Cycle
Asset Services – Credit Card
• As mentioned earlier Credit card is a type of unsecured loan where the credit limit is provided
based on the credibility of the customer
• The card holder is liable to pay for the usage monthly on due date (Usage like cash advance
(Hard cash or movement from CC to Saving A/c), POS & e-Com)
• The card can be closed based on the card holder request after paying all his past due (if any) +
present due amount or due amount
• Statement date is the date when customer is notified with the amount he/she is liable to pay
(SABB : 5,10,15,20,25,30,31)
• Payment date is the day when customer has to be pay the amount mentioned in the statement
(SABB: 25,30,5,10,5,20,20 respectively to statement date)
• There are fees incurred like Late payment fee, Annual fee, Card replacement fee, Cash advance fee
(Cash advance fee have interest)
Asset Services – Credit Card
• There are two types of due : Min due & Full due customer can mention while
applying for card
• Basically the Min due % varies with bank, SABB min due is 5%
• The delinquency has its own unique life cycle based on the number of days customer is
past due
• Full due :
▫ Suppose a customer statement states 1000 SAR dated 05th Feb
then, he is liable to pay full 1000 SAR on payment date
Asset Services – CC Life Cycle
Thank You