Communication of Business

Chapter 13 – Union Management Issues

Learning Outcomes
• A brief history less about Unions and Cape Breton
• Explain why workers unionize and how unions are structured, and
describe the collective-bargaining process.
• Discuss key terms associated with union/management issues, such as
mediation and arbitration.
• Identify the tactics used by each side to support its negotiating
position: strikes, picketing, boycotting, and lockouts.
What are unions?
Unions UNION
STRUCTURE
COLLECTIVE
BARGAINING
NEGOTIATION
PROCESS

MEDIATION AND GRIEVANCE

ARBITRATION PROCEDURES
Union Structure
Nova Scotia Teachers Union (NSTU)
https://nstu.ca/the-nstu/structure
UNIFOR
https://www.unifor.org/
 Negotiation Process
• Collective Bargaining
• Negotiation Process
• Mediation and Arbitration

Dalhousie University, Contract Negotiations, December 2020

https://cbulms2.cbu.ca/moodle/mod/resource/view.php?id=87876

Dalhousie University, Tentative Contract, January 2021

https://cbulms2.cbu.ca/moodle/mod/resource/view.php?id=87877
• Union tactics
• Striking
• Picketing
Tactics
• Boycotting
• Management tactics
• Lockouts
• Strike Breakers
 Employers
Labor Laws, Worker Rights

Provincial and Federal Laws:

Safe Workplace
Employment Equity
Health and Safety

Julie Payette, Work Place Culture

https://cbulms2.cbu.ca/moodle/mod/resource/view.php?id=92073
What is the Future of Unions?
Key Takeaways

Name
Name one
one thing
thing you
you learned.
learned.
The Fundamentals of Business slide decks by Obada Al-Dimashki, Alfonsina Chang, Deanna
Davies, Edward Perry, Zachary Russell, and Robin Yap are licensed under a
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