Checking in at the Airport

Choice of Check-in methods:

Check-in information board

Traditional Check-in desks

British Airways self

check-in
Self service kiosks
 Checking-in Dialogue at the Airport
Customer service agent ( Agente del servizio clienti)/ Ground Staff(Personale
di terra):
:Good morning Sir/Madam, may i have your passports and tickets
please.

Passengers: Here you are.

Ground Staff: Thank you.How many bags(suitcases)are you checking-

in?

Passengers:Two

Ground Staff:Can you place them on the scales please.Did you pack your bags
yourself?
 Passengers: Yes we did.

Ground Staff: Would you like a window seat or an isle seat?

Passengers:
a window seat and a middle seat , next to each other please.

Ground Staff: Fine Sir/Madam.Here are your boarding passes. check the
television monitors closely for the flight departure to your destination, the boarding
time and gate number. Boarding normally begins approximately 45 minutes before
departure here at Heathrow Airport.Enjoy your flight.

Passengers: Thankyou,Goodbye
.
Ground staff: You are welcome , Goodbye.