Professional Documents
Culture Documents
Conclusions.
• Work is a group activity – group dynamics can dictate
reactions to change
• Attitudes and effectiveness are conditioned by social
demands – workers are influenced by other workers.
• Informal groups at work are strong social controls over the
work habits and attitudes of a worker
•Need for recognition, security and sense of belonging
Management need to : -
–
“Man’s desire to be continuously associated in work
with his fellows is a strong, if not the strongest, human
characteristic. Any disregard of it by management or
any ill-advised attempt to defeat this human impulse
leads instantly to some form of defeat for management
itself.”