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IS IS NOT

EXCLUSIVE DESCRIPTION
How well does it highlight your competitive A description or your services
advantage & set you apart? and passions.

VALUE PROP
PAIN-FOCUSED INFORMATION
How will your product fix the customer’s Information about your company,
problem or improve their life? product and service.

SPECIFIC SLOGAN
What are the specific benefits Write some slogan or catchy phrase
your target customer will receive? for your brand.
VALUE PROPOSITION BUILDER
FRAMEWORK

01 MARKET 02 VALUE 03 OFFERINGS

The specific group of customer you Benefits minus costs, as perceived by The product and service mix

are targeting the customer you are selling

06 PROOF 05 DIFFERENTIATION 04 BENEFITS

Substantiated credibility and How you are offering from How your offer delivers

believability of your offerings and better than alternatives clear customer value
COMPONENTS OF A STRONG VALUE
DIFFERENTIATION

VALUABLE VALUE PERCEPTION GAP


“I want” & “I need ”

DIFFERENTIATED SELLER
SELLER CUSTOMER
CUSTOMER
“No alternatives are as good” Value
Value Proposition
Proposition Value
Value Perception
Perception

SUBSTANTIATED
DECISION TO SELL DECISION TO BUY
“I trust” & “I believe”
CUSTOMER VALUE MAP
HIGH

Poor Value
Company 1

Company 3
Relative Price

NE
E LI
A LU
- V
A IR
Company 2 F

Company 4
LOW

Excellent Value

LOW Relative Satisfaction / Quality HIGH


PRODUCT CUSTOMER

GAIN CREATORS GAINS

Describe how your products and services Benefits customers expect, desire, or
create customers gains would be surprised by.

PRODUCT & JOBS


SERVICES
What specific customer
List of products and segment is trying to get
services your value done
proposition is built
around Describe how your products and services eliminate
customers pains, negative emotions or undesired Negative emotions, undesired costs,
costa and situations situations and risks

PAIN RELIEVERS PAINS

Company: Product: Substitutes:

Ideal customer:
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