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Do’s of feedback communication:

• Take an honest look at both your good and bad


habits

• Clear out all distractions that might draw your


attention away from the person in front of you

• Ask clarifying questions and repeat back what


you heard
Don’t of proper feedback communication:

• Assume you know all of the answers allow for the possibility that
others have valuable information to share
• Overlook nonverbal cues ‘they often reveal what a person is really
thinking
• React emotionally to what is being said’ acknowledge the information
even if you don’t agree
Below you can check some general communication tips:

• Well-timed feedback
• Timely delivery
• Concise form
• Apply it frequently
• Stay private
• Be adequate
Analysis of Feedback:
Key take-aways:

• Performance feedback needs to be clear, specific and detailed


• Assign goals that are specific and difficult for task performance
• Ensure that raters receive quality training
• Allow employees to participate in the appraisal process
• Link performance appraisal to the strategic plan
• When providing feedback be aware of the organizational culture and
climate

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