AIRLINE

MANAGEMENT
Tahreem Tariq
Index
 What is an airline
 Regularity authority
 Attributes of airlines
 Types of airline
 Services of an airline
 Departments of an airline
 Hierarchy
Introduction
 Airline management: Airline and airport
management is the administration of airports
and airlines. It includes the activities of setting the
strategy of airports to gather and provide
information on airline commercial and operational
priorities. It is also studied as a branch of study that
teaches management of airport and airlines.
Airline
 Airline is a company that provides air transport
services for travelling passengers and freights
 Airlines use aircrafts to provide these services
 The company is heavily supported by a large
ground staff
 Airline work under regularity authority
Regularity Authority
 ICAO: international civil aviation organization, it
is a specialized agency that changes the principles
and techniques of international air navigation

 IATA: The International Air Transport Association

is the global trade association for the world’s
airlines
Attributes of Airlines
 Carriers
 Non carrier
 Chartered
 Commercial
 Low cost carrier: is an airline that is operated with an especially
high emphasis on minimizing operating costs
 Ultra low cost carrier: ULCCs have both lower unit costs and
revenues than LCCs or NLCs. ULCC presence in a market lowers
fares more than LCC presence.
 Legacy: the network airlines are the mega-brands that have been
around in one form or another since the dawn of commercial aviation
Types of Airlines
 Major airlines: A major airline is defined as an
airline that generates more than £1-billion in
revenue annually for example AirBlue
 National airlines: Scheduled airlines which carry
their nations identity. For eg PIA.
 Regional airlines: these airlines service particular
regions of a country, filling the niche markets that
the major and national airlines may overlook
Services of Airlines
 Passenger handling: these include checking in
passengers, baggage handling, making announcements,
and assisting with boarding and security.
 Cargo services: carriage of goods luggage
 Combi carrier services: Combi aircraft in commercial
aviation are aircraft that can be used to carry either
passengers, as an airliner, or cargo as a freighter, and
may have a partition in the aircraft cabin to allow both
uses at the same time in a mixed passenger/freight
combination
Departments of an Airline
 Aero medical
 Airport operation
 Commercial
 Cooperate safety and security
 Engineering
 Flight operation
 Flight services
 Human Resources 
 Marketing
 Revenue Management
 Scheduling
 Ground Transport 
 IT department
Airport Operation
 Costomer services
 Airside
 Segregation
 Baggage department
Commercial
 Call center
 Sales department
 Ticketing
Engineering
 Aerospace technician
 Aerospace Mechanic
 Cabin maintenance technician
Revenue Management
 Procurement
 Warehouse
 Logistics
Hierarchy
 CEO: Chief executive officer
 COO: Chief operating office
 MD: Managing director
 DMD: Deputy managing director
 Administration and finance
 DMD operation
 DMD commercial
 DFO: Director flight operation
CONTINUED
 DS: director safety
 Director flight services
 Director marketing and call center
 GMTO: general manager to operation
 GM finance
 SM administration and transport
 SM [regional]
 AMO: assistant manager operation
THANK YOU !