Management Eleventh edition

Thomas S. Bateman Scott A. Snell

Chapter Management: Leading

1 and Collaborating in a
Competitive World

1–1
.
What is Management?

1–2
 What is management
• Function

• Process

• Discipline

• Science

Copyright © 2010 Pearson Education, Inc. Publishing as Prentice Hall

1–3
Why Study Management

1–4
https://www.youtube.com/watch?v=KBfp4pzBIm8&t=183s

/Directing
 Management

 The process of planning ,organizing, leading and

controlling the work of organization members and of using
all available organizational resources to reach stated
organizational goals

And when performed efficiently, it can bring about

growth in any organization.
Management Levels/ tiers

1–7
 Skills Managers Need
 Technical skills
The ability to utilize tools, techniques and procedures
that are specific to a particular field

 Human skills
 The ability to work well with other people

 Conceptual skills
 The ability to think and conceptualize about abstract and
complex situations concerning the organization

1–8
Skills Needed at Different
Management Levels

1–9
• What are today’s challenges for managers??

• And what are the fundamental success drivers

for a competitive performance?????

1–10