Culture,

Ethics,
Strategic Leadership
& TQM
 Culture, Ethics & Strategic Leadership
1. Culture:
Shared values
Intangible assets of org
Breeds from complex combination of sociological forces, operating within it’s boundaries
Ab. related to co. values, beliefs, business principles traditions ,define corporate culture.
2. Ethics: Morale courage to do what we know is right and not do what we know is wrong.
3. Leadership: Death with changes, mobilize idea and values, energize people, engages people visionary.
Manager: Executes plan, deal with complications of organization.
4. Where does Co. culture come from:
Old practice
Old stories(to new comes)
New forces can evolve culture arrival of new leads can bring new culture
May have sub culture in an organization
 Culture, Ethics & Strategic Leadership
5. Is culture ally or obstacles to strategic Execution:
Strong culture promote strategic exec,when there is a fit,and vice versa
Culture where creativity is embraced it is(+)
Ally, when promote healthy work atmosphere
Cultural conflict, peril to strategic sends mixed signal
Strong positive culture is a valuable asset
6. Implementation of values & ethics extail:
 In corporation of statement (values, code of conduct, training, education, program)
 Attention to values, ethics in recruitment, hiving
 Communicating values to all
 Management involvement (CEO,MD)
 Strong endorsement by CEO
 Word of mouth indoctrination
 Culture, Ethics & Strategical Leadership
7. Exerting Strategic Leadership:
Staying on top
Promote culture
Keep the org responsiveness to changing condition
Pushing corrective actions for improvement
Set personal examples
Alertness
Adoptability
Entrepreneurial sprit
 Strategical Leadership
8. It’s about managing effectively strategy making process to create competitive advantage, increase
performance, value of enterprise and shared holders.
Good strategical leadership lead to high performance and have following characteristics:
Vision, eloquence and consistency, provide sense of direction
Articulation of Business model: clean concept
Commitment
Being well informed
Willingness to delegate power
Astitute use of power
Must process emotional Intelligence
 Strategical Leadership

Emotional intelligence constitute bundles of psychological attributes, rang strategical leadership

process:

 Self awareness: Ability to understand own & also effects on others

 Motivation: Passion to work

 Self regulation: Ability to can own impulsive mood

 Empathy: Ability to understand others feelings

 Social skills: Friendliness with purposes

 Total Quality Management
1. TQM is a way continuous improvement, performance of every level.
Why TQM:
Aids in anticipating competitiveness by striving quality improvement
Reduce turbulent caused by technology, environment
Provide good work environment
Motivate work force

2. Foundation of activities included:(TQM)

Commitment of senior management & employees
Meeting customer requirement
Reduce development cycle time
Prevent mistakes
Employee involvement, empower worker
Focus on process, strategic planning, training
Recognition
 Total Quality Management
3. Implementation process & principles:

Assess org current reality

Assess employee quality

If mismatch (reality and precondition)delay TQM

Track record of eff responsiveness in positive ,TQM will be easy to implement

Thank you!