Remote Support Tools

Remote Support Tools

Prepared By
Chanchal Kumar Biswas (02-1019)
Sr. Engineer, IP Transmission Network,
Technology
 Necessary Tools
Necessary Tools

1. Laptop
2. Software’s
3. Console(RS232-to-RJ45))
4. Console(USB-to-USB)
5. UTP Cable(Straight)
6. Modem
7. Pen drive(Minimum 4gb)

Please carry all these necessary items while move to any Device down
issue along with Router.
 Sotwares for well equipped Laptop
Sotwares for well equipped Laptop

1. Laptop should be equipped with necessary software's

a. Any Desk
b. Xshell
c. Putty
d. Console driver(RS232-to-RJ45 & USB-to-UBS)
e. Different IOS
f. Ping Tools Software

Please use below links to download all necessary Software's for remote support.

https://drive.google.com/drive/folders/1i0nCOWZ_qtFCBRa9MfrV4vjmCSM7GKay?usp=sharing

If any query please feel free to contact to me Chanchal-01847102211/01714524911

Thank You