To have something done.

(Causative)

My phone is broken.
It needs to be repaired.

Can I repair it?

No.
Who can?

A phone shop.

So I go to the shop and have it repaired.

 To have something done.
have + object + past participle

My hair is too long.

Can I cut it? No.

Do I need someone else to cut it? Yes.

So I go to a hairdressers and I have it (my hair) cut.

This can work in all tenses, but only the word 'have' changes tense.
For example:
Yesterday I had my hair cut. (Past simple)
I'm having my hair cut tomorrow. (Present Continuous for future arrangements)
He'd had his hair cut when I saw him yesterday. (Past Perfect)