Professional Documents
Culture Documents
Behavior Based Safety
Behavior Based Safety
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OBJECTIVES TODAY
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WHY SAFETY PROGRAMS DO NOT WORK
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“FALLACIES OR REALITIES” IN SAFETY FABLES?
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CORE ELEMENTS IN SUCCESSFUL SAFETY PROGRAMS
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SAFETY INTERVENTION STRATEGIES (BY NSC)
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BEHAVIOR BASED SAFETY – WHAT IS IT NOT?
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INTERVENTIONS
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Engineering Controls
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TRADITIONAL HIERARCHY OF SAFETY
Interventions Included:
• Attempts to eliminate the hazard.
• Having employees work around the hazard.
• Guarding or warning employees about the hazard.
• Training employees to deal safely with the hazard.
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SAFETY MANAGEMENT SYSTEM INTERVENTIONS
7 Components:
1. Management leadership 5. Safety review & improvement
• Vision, values, commitment • A Plan / Do / Check / Act process
• Safety goals & objectives • Accident investigation process
• Costs of safety performance • Safety audit / inspection process
2. Responsibility & accountability 6. Safety training
• Defined for management & • Based on needs assessments
employees • Designed & presented effectively
• Accountable for performance • For both management &
employees
3. Safety organization
• Results in observable changes in
• Safety committees
• Safety staff resource behavior on the job
• Safety budget 7. Safety communications
• Internal & external
4. Safe work practices & procedures
• Appropriate for audience
• General & job specific
• Effectiveness of communication
• Housekeeping
• Contractors methods
• Emergency
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IF SAFETY INTERVENTIONS ARE EFFECTIVE…
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“BUSINESS IS BEHAVIOR”
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SUGGESTED BBS PROCESS
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OBSERVATIONS, FEEDBACK & DATA COLLECTION
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USE PRIOR EXPERIENCE DATA TO TARGET
JOBS FOR OBSERVATION
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DEFINE CRITICAL BEHAVIORS –
WHAT IS SAFE & WHAT IS AT RISK?
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OBSTACLES TO SUCCESS:
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KEYS TO SUCCESS
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HUMAN BEHAVIOR
Is a function of:
• Activators (what needs to be done)
• Competencies (how it needs to be done)
• Consequences (what happens if it is done)
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HUMAN BEHAVIOR
Is both:
• Observable
• Measurable
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ATTITUDES
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ABC MODEL
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DEFINITIONS
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EXAMPLES OF ACTIVATORS
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DEFINITIONS
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EXAMPLES OF BEHAVIOR
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DEFINITIONS
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EXAMPLES OF CONSEQUENCES
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CONSEQUENCES – HOW WOULD YOU VIEW THEM?
Sunbathing
Aggressive Drivers
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ONLY 4 TYPES OF CONSEQUENCES:
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CONSEQUENCES INFLUENCE BEHAVIORS BASED
UPON INDIVIDUAL PERCEPTIONS OF
{
Magnitude - large
or small
• Significance - positive or negative
Impact - personal
or other
• Timing – immediate or future
• Consistency – certain or uncertain
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BOTH POSITIVE (R+) & NEGATIVE (R-)
REINFORCEMENT CAN INCREASE BEHAVIOR
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Good safety suggestion
R+ Joe! Keep bringing ‘em
up!
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THE EFFECTS OF POSITIVE REINFORCEMENT
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BOTH PUNISHMENT & EXTINCTION
DECREASE BEHAVIOR
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You bonehead!! You can kiss that
bonus for this year good-bye....
and take a few days off without
Punishment pay!!!
Extinction
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THE EFFECTS OF PUNISHMENT
P
e Punishment
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THE EFFECTS OF EXTINCTION
P
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IF YOU SEE THIS TYPE OF PERFORMANCE CURVE YOU
CAN BET MANAGEMENT, BY NEGATIVE REINFORCEMENT
IS THE PREDOMINANT MANAGEMENT STYLE
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WHAT EMPLOYEES WANT
• A Safe Workplace
• A Positive Workplace
• To Take Care of One Another
• To Stop the Hurt!
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WHAT MANAGEMENT WANTS
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WHY IS ONE SIGN OFTEN IGNORED AND THE OTHER
ONE OFTEN FOLLOWED?
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IF YOU WANT TO KNOW WHAT PEOPLE FIND TO BE
REINFORCING…
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THE BEHAVIOR BASED SAFETY CHALLENGE
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A VALUES-BASED PROCESS
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AVOID THE FOLLOWING HEADLINE
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WHY DO WE NEED TO CHANGE?
“If you do what you’ve always done, you’ll get what you always
got!”
- W. Edwards Deming
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