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EFFECTIVE BUSINESS PRESENTATION

Business Communication 1 Unit 6

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Learning Objectives

LO 1: Planning a presentation (Bovee, pp. 508-515)

LO 2: Crafting presentation content (Bovee, pp. 515-520)

LO 3: Delivering a presentation (Bovee, pp. 520-525)

LO 4: Incorporating technology in your presentation (Bovee, pp. 525)

LO 5: Enhancing presentations with visuals (Bovee, pp. 534-551)

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LO 1 Planning a Presentation

 Describe the tasks involved in analyzing the situation for a


presentation and organizing a presentation.

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The Three-Step Process

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Analyzing the Situation

 Define Your Purpose


 Inform
 Persuade
 Collaborate
 Develop an Audience Profile
 Emotional State
 Comfort Level with Your Language

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Planning for Various Audience Mindsets

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Assessing the Environment

 Four Basic Seating Arrangements


 Classroom or Theater
 Conference Table
 Horseshoe or U-shaped
 Café Seating

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Selecting the Best Combination of Media and
Channels
Controlled Methods Choice of Methods
Specific Software Live, In-Person
Built-in Display Webcasts or Screencasts
Online Meeting Software Twebinars

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Organizing a Presentation

 Linear
 Outlined Like Conventional Messages
 Follow a Predefined Flow
 Nonlinear
 Doesn’t Flow in Any Particular Direction
 Allows Presenter to Move Back and Forth Between Topics
 Select the Right Software

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Defining Your Main Idea

 One-Sentence Summary
 Subject
 Purpose
 Audience

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Limiting Your Scope

 Work Within Time Constraints


 Hold Audience’s Attention

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Choosing Your Approach

 Shorter Presentations
 Direct approach for routine information or good news
 Indirect approach for bad news or persuasion
 Longer Presentations:
 Direct approach to motivate or inform
 Indirect approach to analyze, persuade, or collaborate

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Preparing Your Outline

 State the Purpose and Main Idea


 Organize the Points and Sub-Points
 Identify Major Points Throughout
 Plan Transitions Between Sections
 Prepare a Bibliography or Source Notes
 Choose a Compelling Title

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Creating a Speaking Outline

 Simplify the Planning Outline


 Condense Points
 Add Delivery Cues
 Arrange Your Notes

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LO 2 Crafting Presentation Content

 Explain how to adapt to your audience and develop an


effective opening, body, and close for a presentation.

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Adapting to Your Audience

Small Groups Large Audiences


Conversational Tone Formal Tone
Conference Room State or Platform
Invite Comments Limit Participation

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Developing the Presentation

 Distinct Elements
 Introduction
 Body
 Close

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Presentation Introduction (1 of 2)
 Getting your audience’s attention
 Unite the audience around a common goal
 Describe a problem that affects or could affect your audience

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Presentation Introduction (2 of 2)

 Tell a story
 Pass around product samples
 Ask a question
 Share a startling statistic
 Use humor

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Arousing Audience Interest

 State Your Purpose and Main Idea


 Organize Your Major Points and Subpoints
 Identify Major Points
 Identify Transitions Between Major Points
 Prepare Your Bibliography
 Choose a Compelling Title

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Building Your Credibility

 Have Another Person Introduce You


 Introduce Yourself Humbly and Simply
 Inform Audience Why You Are the Right Person for This
Presentation

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Previewing Your Message

 Summarize the Main Idea


 Identify Major Supporting Points
 Indicate the Order in Which You’ll Develop the Points

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Presentation Body

 Presenting Your Main Points


 Connecting Your Ideas
 Holding Your Audience's Attention

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Holding Your Audience's Attention

 Keep relating your subject to audience’s needs


 Anticipate your audience’s questions
 Keep it simple
 Use clear, vivid language
 Ask for opinions and questions
 Illustrate ideas with visuals

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Presentation Close

 Restating Your Main Points


 Ending With Clarity and Confidence
 Providing a Clear Wrap-Up

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LO 3 Delivering a Presentation

 Discuss five steps for delivering a successful presentation.


(Choosing Your Presentation Method, Practicing Your Delivery,
Preparing to Speak, Overcoming Anxiety, and Handling
Questions Responsively)

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Choosing Your Presentation Method

 Memorizing
 Reading
 Speaking from an Outline or Notes
 Impromptu Speaking

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Practicing Your Delivery

 Can You Present Your Material Naturally?


 Is the Equipment Working?
 Can You Make a Compelling Presentation Without
Equipment?
 Is Your Timing on Track?
 Can You Easily Pronounce All the Words You Plan To Use?
 Have You Anticipated Questions and Objections?

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Preparing to Speak

 Plan Your Presentation in Advance


 Check the Seating Arrangements
 Check Equipment and Supplies
 Plan for Multicultural Audiences

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Overcoming Anxiety (1 of 2)

 Have a Positive Mindset


 Don’t Worry About Being Perfect
 Know Your Subject
 Practice, Practice, Practice
 Visualize Success
 Remember to Breathe

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Overcoming Anxiety (2 of 2)

 Be Ready with Your Opening Line


 Be Comfortable
 Take a Three-Second Break
 Concentrate on Your Message and Audience
 Maintain Eye Contact
 Keep Going

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Speaking With Confidence

 Controlled Beginning
 Confident Posture
 Make Eye Contact
 Send Confident Nonverbal Signals

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Handling Questions Responsively (1 of 2)

 Establishing Ground Rules


 Preparing to Answer Questions
 Noticing Nonverbal Signals

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Handling Questions Responsively (2 of 2)

 Responding to Difficult Questions


 Controlling Your Presentation
 Controlling Your Emotions

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Giving Impromptu Speeches

 No opportunity to practice
 Identify one key idea
 Create structure to convey that idea
 Don’t fake it

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Ensuring Successful Team Presentations

 Planning a team presentation


 Rehearsing and delivering a team presentation

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Planning a Team Presentation

 Outline presentation together


 Divide into manageable sections and assign
 Use dynamic speakers to team’s advantage
 Finalize presentation software and template
 Merge all slides into a single slide deck

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Rehearsing and Delivering a Team
Presentation (1 of 2)
 Schedule rehearsals early
 Practice as if you were giving the presentation live
 Ensure smooth transitions between speakers
 Map out where everyone will sit or stand during presentation

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Rehearsing and Delivering a Team
Presentation (2 of 2)
 First speaker introduces entire presentation
 Decide how to handle questions
 Make sure team stays engaged during the presentation

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LO 4 Incorporating Technology in Your
Presentation
 Explain the growing importance of the backchannel in
presentations, and list six steps for giving effective
presentations online.

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Embracing the Backchannel

 The Audience Creates This Line of Communication


 Challenges
 Risk of Criticism
 Loss of Control
 Opportunities
 Audience Support
 Valuable Feedback

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Working the Backchannel

 Integrate Social Media into the Presentation Process


 Monitor and Ask for Feedback
 Review Comments
 Automatically Tweet Key Points
 Establish Expectation with the Audience

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Giving Online Presentations

Advantages Disadvantages
Cost Savings “Digital Divide”
Convenience “Human Moments”

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Ensuring Successful Online Presentations
(1 of 2)

 Send Preview Materials


 Rehearse Using the System
 Keep Presentation Simple

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Ensuring Successful Online Presentations
(2 of 2)

 Ask for Feedback Frequently


 Allow Time for Software to be Downloaded
 Consider the Audience's Point of View
 Give Everyone Time to Get Connected

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LO 5 Enhancing presentations with visuals

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LO 5.1 Planning Your Presentation Visuals

 Explain the role of visuals in business presentations, and list


the types of visuals commonly used.

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Selecting the Type of Visuals to Use
 Prezis
 Slides
 Overhead Transparencies
 Chalkboards and Whiteboards
 Flip Charts
 Other Visuals

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Verifying Your Design Plans
 Review the Plan
 Check Presentation Style
 Double-Check Cultural Assumptions
 Keep It Simple
 Use Your Time Wisely

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LO 5.2 Choosing Structured or Free-Form Slides
 Explain the difference between structured and free-form
slides, and suggest when each design strategy is more
appropriate.

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Structured Slides
Advantages Disadvantages
Easy to Create Text-Heavy Slides
Templates Available Repetitive Appearance
Complex Ideas Audience Response

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Free-Form Slides
Advantages Disadvantages
Complementary visual and textual Creatively demanding and time
information consuming
Limits information Greater emphasis on visual content
More dynamic and engaging Speaker must convey more of the content
Can be used multiple times Difficult to convey complex information

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LO 5.3 Designing Effective Slides

 Outline the decisions involved in using a key visual and


selecting color, artwork, and typefaces to create effective slide
designs.

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Designing Slides Around a Key Visual
 Structuring
 Organizing
 Explaining

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Selecting Design Elements
 Color
 Artwork
 Typefaces and Type Styles

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Figure 5.3 Using Key Visuals to Organize Points

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Maintaining Design Consistency

Slide Masters Predefined Layouts


Color Choices Titles
Font Styles Graphic Art
Design Elements Bulleted Text

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LO 5.4 Creating Effective Slide Content

 Explain how to create effective slide content.

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Writing Readable Content (1 of 2)
 Limit Each Slide to One Thought, Concept, or Idea
 Limit Text Content to Four or Five Lines with Four or Five
Words per Line
 Don’t Show a Large Number of Text-Heavy Slides in a Row
 Write Short, Bulleted Phrases Rather Than Long Sentences
 Use Sentences Only When You Need to Share a Quotation or
The Like

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Writing Readable Content (2 of 2)
 Phrase List Items in Parallel Grammatical Form
 Use the Active Voice
 Include Short, Informative Titles
 Use Visuals to Convey the Bulk of Information

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Figure 5.4 Writing Text for Slides

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Creating Charts and Tables for Slides

 Reduce the Detail


 Simplify
 Shorten Numbers
 Limit Data
 Highlight Key Points
 Adjust Size and Design

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Adding Animation and Multimedia
 Four Categories of Animation and Special Effects:
 Functional Animation
 Transitions and Builds
 Hyperlinks
 Multimedia

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Using Presentation Software to Create Visual
Reports
 Look and feel of a document instead of a presentation slide
 Create visual reports
 Combination of a conventional report and presentation
slides
 Effective and appealing communication tool

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Visual Reports Using Presentation Software

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Using Mobile Devices in Presentations
 Eliminate Projection System
 Use Slide Broadcast Systems
 Send via Subscription

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LO 5.5 Completing Slides and Support Materials

 Explain the role of navigation slides, support slides, and


handouts.

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Reviewing the Slides (1 of 2)
 Readable
 Consistent
 Simple
 Audience Centered

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Reviewing the Slides (2 of 2)

 Clear
 Concise and Grammatically Correct
 Focused
 Fully Operational

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Creating Navigation and Support Slides

Agenda and Program


Title Slides Navigation Slides
Details
Guide Audience Through
First Impression Communicate Agenda
Your Outline

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Creating Effective Handouts
 Good Content Recommendations:
 Charts or Diagrams
 Articles and Technical Papers
 Case Studies
 Recommended Resources
 Copies of Presentation Slides

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Distributing the Handouts
 Timing
 Nature of Content
 Personal Preference

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