Professional Documents
Culture Documents
Initiating The Sale
Initiating The Sale
Hurried
Hurried Routine
Routine Browsing
Browsing Fixated
Fixated
Customer
Customer Purchase
Purchase Customer
Customer Customer
Customer
Service
Service Greeting
Greeting Merchandise
Merchandise
Approach
Approach Approach
Approach Approach
Approach
Determining
Needs in Sales
Chapter 13 Initiating the Sale
Determining Needs in Sales
What You'll Learn
Why determining
needs is an
essential step in
the sales process
Three methods
used for
determining needs