NEGOTIATION SKILLS

MUHAMMAD HAMZA ANSAR

20211-29752
MBA
SECTION B
NEGOTIATION SKILLS

SOFT SKILLS
• Communication
• Persuasion
• Planning
• Strategizing
• Cooperating
IMPORTANCE OF NEGOTIATION

 Built better relations in business

 Result in better outcomes
 Growth of business
 Helps in avoiding conflicts and
create values
 Customer satisfaction
EXAMPLES
 Negotiating with a customer over the PRICE and terms of a sale.
 Negotiating a LEGAL SETTLEMENT with an opposing attorney.
 Negotiating service or supply AGREEMENTS WITH VENDORS.
 MEDIATING with students on lesson plan goals.
STRATEGIES

 Think positive
 Prepared for all the scenarios
 Talk about the best and worst outcomes
 Built the value
 Balance the situation
 Be clear about the topic
THANK YOU