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Cultural ‘Noise’

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Intercultural Communication

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Cross-Cultural Communication

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Barna’s Stumbling Blocks

1. Assumption of similarities
2. Language differences
3. Non-verbal misinterpretations
4. Preconceptions and stereotypes
5. Tendency to evaluate
6. High anxiety

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Assumption of Similarities

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Language Differences

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Non-Verbal Misinterpretations

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Tendency to Evaluate

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Preconceptions and Stereotypes

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High Anxiety

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Patience

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References
Barna, Laray.M, „Stumbling Blocks in Intercultural Communication”, in
Samovar, L.A. şi Porter, R.E., Intercultural Communication: A Reader, 7th
edition, Belmont, CA: Wadsworth Publishing Company,1994.

Bennett, J. M., & Bennett, M. J. (2004). Developing intercultural


sensitivity: An integrative approach to global and domestic diversity. In D.
Landis, J. Bennett & M. Bennett (Eds.), Handbook of intercultural training
(3rd ed, pp. 147–165). Thousand Oaks: Sage.

Hofstede, Geert, Culture’s Consequences. Comparing Values, Behaviors,


Institutions and Organizations across Nations, Thousand Oaks, London
New Dehli,

Nunez, C., Nunez Mahdi, R. & Laura Popma; Intercultural sensitivity:


from denial to intercultural competence, 4th Ed; Assen: Royal van Gorcum;
2017; ISBN: 978 90 232 5550

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