• No accountability among top level for talent management and

upgrading.
• HR talent and support was not evenly distributed throughout
the organization, particularly to the company’s smaller growth
divisions.

Major • HR was not working as a strategic department to support

company’s growth strategy through customized solutions.
Weaknesses • High decentralization and inconsistent HR operations

of Sonoco throughout the organization.

• Complex reporting and lack of communication between
departments prevented HR department from acting in a
strategic way.
• Lack of fair performance evaluations in the organization
including reluctance to hold underperformers accountable.