ENPS

Peru
Oct 2021
 2020 2021
Participation rate
Resultados: PERU eNPS
X%
70%
24
100%
28

Detractors 1-4 Detractors 5-6 Promoters 9-10

Frequent free comments

You have been with us for:

• Mejorar la comunicación.
(pie chart: less than 6 months; 6 • Mejorar las oportunidades de linea de
months to 2 years; 2 to 5 years; carrera.
more than 5 years) • Hacer Charlas dinámicas de trabajo en
equipo.
• Las formas de trabajo han mejorado
1 4 13 increíblemente. Siento que MXNS ahora
2 to 5 years
3 15
6 months to 2 years
1 9 si es un gran lugar de trabajo, y deseo
Less than 6 months seguir mejorando junto a todo el equipo.
1 1
More than 5 years
• Me siento en casa.

Operations & Analytical testing 1 Operations & Analytical testing 8 Operations & Analytical testing 13
You work in: Finance 1 Sales & Marketing, GKA 5
Top 3 Functions Customer Care 3

You manage a team: Yes: 0% No: 100% Yes: 0% No: 100% Yes: 32.14% No: 67.86%
3-5 priority actions to take
1. I feel proud of the Public Health 1. I have the right level of I feel secured to share my ideas,
purpose of Mérieux NutriSciences autonomy to complete my questions or doubts 1. Crear un Plan de comunicación inter áreas a
Top 3 drivers of motivation in my 2. I consider my contribution useful objectives I feel good in my team
for the company 2. I consider my contribution I am encouraged by my manager fin de mejorar ese punto.
daily job
(I agree to a large extend + I totally 3. I know what is expected from me useful for the company to take initiative 2. Ya se ha implementado la línea de carrera y
agree) at work 3. I get help whenever I need
el procedimiento del Plan de sucesión, pero
debe de trabajarse a todo nivel.
3. Incluir en el plan de capacitaciones anual
1. I have regular opportunities to learn 1. I consider my company to care 1. I have regular opportunities to actividades lúdicas para incentivar las
The 3 lowest drivers of motivation
and grow in my job about diversity learn and grow in my job relaciones interáreas.
2. I feel recognized 2. I feel safe at work 2. I feel recognized
in my daily job 3. I consider my company to care 3. I feel proud of the Public Health 3. I consider my company to care
(I do not agree at all + I agree to a about work-life balance purpose of Mérieux NutriSciences about work-life balance
little extend)
 2021

Gestion de Talentos
 2021

Acciones e-NPS 2020

Acciones LIDERAZGO Acciones x CODIGO DE CONDUCTA

- Terminar de actualizar descripciones de
puesto y funciones (Abril 2021) - Difusión periódica de código (ultima
- Reuniones trimestrales de resultados cia al semana Abril)
personal (1st 16 Abril 21) - Difusión canal compliance ( 15na Mayo)

Acciones CALIDAD 2021 Acciones x COMPAÑIA 2021

- Auditorias internas mas rigurosas (sgte auditoria - Políticas de capacitaciones / cursos y difusión
Mayo 2021) (Abril 2021)
- Actualización de SIG (on going) Mayo 2021 - Hero 2da línea (Done) Marzo 2021
 2021 RESULTS & FEEDBACK // PERU
Thank you to all who took the time to participate in this important engagement survey.
Your valuable input is a fundamental part of the process of
BUILDING OUR DREAM COMPANY, TOGETHER!
RESULTS SUMMARY

Employee Net Key Strengths Identified

Promoter Score Participation Rate 3 Key Priority Actions
(eNPS)* ● I feel secured to share my ideas, questions or doubts
● I feel good in my team
● I am encouraged by my manager to take initiative ●Meetings with collaborators

28 100% ●Quarterly results

presentation

Previous year: Previous year: ●Health Care – Covid

Key Growth Areas Identified
24 87%
●Management meetings
● 1. I have regular opportunities to learn and grow in my
This year we improved our participation and our job
ENPS compared to 2020, as well as the ● 2. I feel recognized
contributing factors that have been raised. We are ● 3. I consider my company to care about work-life
committed to continuing to work to improve the balance
overall experience for our employees in Fiscal
Year 22!

* “On a scale of 0 to 10, how likely would you refer

Mérieux NutriSciences to a friend or family
member as a good place to work?”