Appoinments &

Reservati ons
By Miss Eidelwaiz
 1 Definition & Expression
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CONTENTS
T
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N 2 Example
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01 D efi n i ti o n
A P P O I N T M E N T S & R E S E R VAT I O N S
 Appointments
Example:
Appointment is an
We use appointment - I have an
arrangement to meet
when we meet with a appoinment with the
01 someone
particular
at
time
a
and
02 professional, like a 03 doctor this morning.
doctor, lawyer, a tutor, - Jenny made an
place.
a personal trainer, etc. appointment with her
trainer at 4.00 pm
 Expression for Appointments

Making an Appointment

- I’d like to arrange an

appointment with your…
- Can we meet on the 14th?
- Are you free next week?
- Let’s meet this evening.
- When can I talk to you?
A c c e p ti n g & C a n c e l l i n g a n A p p o i n t m e n t
Accepting an Appointment

01 - Sure. I’ll come.

- Yes, Sunday is fine.
- Friday would be perfect.
- I’ll be there at that time.
Cancelling an Appointment

02 - Sorry. I have another appointment

at that time.
- I’m sorry. I can’t come.
- I’m afraid I can’t on the 14th.
- I’m sorry, I won’t be able to make
it on Sunday.
- Sorry. I don’t think I can make it.
 R e s e r v a ti o n s

01 02 We use reservation for travel

Reservation is an arrangement
and leisure situations, like
to have something (such as a hotels, restaurants, and airlines.
hotel room) held for one's use. Reservations

Example: 03
- She made a reservation for 6:00pm
at our favorite Italian restaurant.
- Cathy has reservations at a really
nice hotel in Vegas.
C o m m o n p h r a s e s a n d e x p r e s s i o n s f o r R e s e r v a ti o n s

- I would like to book…

- I'd like a single room /
- I'd like to make a reservation.
double room.
- I would like to reserve a room.
- Could we have an
- I would like to reserve…in the
extra bed?
name of…
02 E xa m p l e
Dialogue using appointments and reservations
 Appointments
Michelle : Mr Hibberd’s office!
Peter : Hello, can I speak to Brian Hibberd, please?
Michelle : I’m afraid he’s in a meeting until lunchtime.
Can I take a message?
Peter : Well, I’d like to arrange an appointment to see him, please.
It’s Peter Jefferson here.
Michelle : Could you hold on for a minute, Mr Jefferson.
I’ll just look in the diary. So when’s convenient for you?
Peter : Some time next week if possible. I gather he’s away the
following week.
Michelle : Yes, that’s right, he’s on holiday for a fortnight.
Peter : Well, I need to see him before he goes away.
So would next Wednesday be okay?
Michelle : Wednesday. Let me see. He's out of the office all morning.
But he's free in the afternoon, after about three.
Peter : Three o'clock is difficult. But I could make it after four.
Michelle : So shall we say 4.15 next Wednesday, in Mr Hibberd's office?
Peter : Yes, that sounds fine. Thanks very much.
Michelle : Okay, then. Bye.
 R e s e r v a ti o n s
Receptionist : Hits Hotel. Jason's speaking. What may I assist you with?
Guest : Hello, I’m Jack Nickolson.
Have you got rooms for a family of four for tomorrow night?
Receptionist : We have two twin rooms.
Is that all right?
Guest : Yes, that’s fine. How much is bed with breakfast, please?
Receptionist : Eight hundred fifty thousand rupiahs per room, per night per room.
Guest : Good, I’ll take that room.
Receptionist : Would you repeat your name, please?
Guest : Jack Nickolson.
Receptionist : Pardon? Could you spell that , please?
Guest :J –A– C–K– N– I–C–K– O–L–S –O–N
Receptionist : Thank you for your choice to stay in The Hits Hotel.
Guest : You’re welcome.
THANK YOU