INSTITUTO SUPERIOR TECNOLÓGICO KHIPU

ADMINISTRACION DE EMPRESAS
TURISTICAS Y HOTELERAS
“Año del Bicentenario de Perú: 200 años de Independencia ”
CURSO: Ingles
DOCENTE: Raquel Indira Villafuerte Farfan
TEMA: Todo sobre housekeeping
INTEGRANTES:
 Jeritza Grabriela Chambi Rojas

AÑO: 2021
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housekeeping
It is a multifunctional department of the general
organization of the state of the rooms, public areas,
hygiene, cleaning and maintenance, laundry, etc.

 HOUSEKEPING
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Maintain
and
clean
Provide guests
rooms Report all
with the most maintenance
suitable clean issues and
and pleasant handle guest
environment
requests.
WHAT IT
DOES
Monitor
compliance with Selection and
hygiene and training of
safety standards incoming
personnel
Control and
supply the
necessary
materials to carry
out the activities.
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Coordinate and
monitor the
development of all
processes to avoid
unnecessary work
and errors

Check and control with

Ensure that
the laundry and lingerie any room to
staff the processes of
washing, ironing, storage be occupied is
and quality conditions of
all clothes clean.
WHAT IT
DOES
Open and Close the shift
Ensure the together with the head of
reception checking the
cleanliness and status of the rooms and
order of ensuring their availability
common areas,
rooms.
Control the equipment used
in your apartment (vacuum
cleaner, accessories, carpet
sweeping and laundry
equipment, keeping your
interiors clean
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Coordination in the
cleaning and
maintenance of the
uniforms of the
kitchen staff.

Control the Tracking of the

entries and exits of
orders, delivery the department
notes and staff with packages
invoices of your and the like.
suppliers.
WHAT
IT
DOES Incidents of the
tours of the security
Verify the good personnel,
condition of the especially during
facilities and the night.
equipment.
Care and choice of
plants and flowers
as well as other
decorative elements
that they may find. 
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