E -TOURISM

ABHIRAM BIJU
MBA S3
E-TOURISM

• Electronic tourism is the application of information and communication

technology on various sectors of the tourism industry
• E-tourism is the digitisation of all the processes and value chains in the
tourism, travel, hospitality and catering industries that enable organisations to
maximise their efficiency and effectiveness.
E-TOURISM PLAYERS

The main e-tourism players are:

• E-Airlines
• E-Hospitality
• E-Tour operators
• E-travel agencies
E-TOURISM BUSINESS MODELS:
• B2B (BUSINESS TO BUSINESS)
• B2C (BUSINESS TO CONSUMERS)
• C2C (CONSUMER TO CONSUMER)
• C2B (CONSUMER TO BUSINESS)
ADVANTAGES OF E-TOURISM

• Provide the apportunity to easily compare

• Allows to take information of the desired place and time by the individual
• It saves much time and it is much easier.there is no need to go any where and procedure takes
only 5-15 minutes
• Coustomers can choose a hotel or a resort for every budget,mostly at a discount.
• Free cancellation facility is available and cancellation can also be done in the confort there
home.
• Enhances customer services by enabling customer to find detailed information online and by
and answering queries by email
• Online tourism efforts help to improve the promotion of tourism products and services
through direct interactive and rich information contact with coustmers
THANK YOU….