Summary of DMAIC

Define Measure Analyse Improve Control

• Define problem • Make sure what • Analyze the • Identify actions • Develop control
you are problem that address plans to ensure
• Why this measuring is root causes sustainability
problem should truly what • Identify cause &
be solved customer wants root cause • Mistake proof • Review actions
the actions so plans
• Clearly • End to end view • Identify non errors are
articulate value adding avoided • Have a CAPA
problems in • Don’t try to activities (corrective and
objective terms cheat yourself • Do a pilot preventive
• Identify special action plans)
• Define goals causes of • Ensure actions
variation have a clear RoI