Professional Documents
Culture Documents
Insurance
Property
Auto Life
& Casualty
High Level Process Flow
Insurer
Insured
(Company) Rate Engine
Quote Underwriting
Business Rules
Engine
Accident
Claim Handling Claim settlement
(Risk occurrence)
Process Flow Diagram
Collection of Insured Actuarial Rates engine
and Exposure details (Rates)
Quote (Demographic/Risk/
Request Exposure/Past history)
Insured
Quote End
Generation
Accept Reject
Reject Accept
Claim handling
and payment
Fact / Qualifier Matrix
Fact
No. Of
No. Of No. Of No. Of Paid Coverage Claim
Qualifier Quotes Policies Incidents Claims Amount Premium amount Credit
Insured √ √ √ √ √ √ √ √
Quote √ √ √ √
Policy √ √ √ √ √ √ √ √
Claim √ √ √ √ √ √
Vehicle Info √ √ √ √ √ √ √ √
Geography √ √ √ √ √ √ √ √
Age Group √ √ √ √ √ √ √ √
Prev. Policy Details √ √ √ √ √ √ √ √
Incidents √ √ √
Insured
First Name
Last Name
Address
City
Policy Policy Fact Dim Key
Coverage Amt
Quote Vehicle Information
Deductible Amt
Quote Dim Key Veh Dim Key
VIN number
Agent Id
Time Year
Quote raised by
Ti me Dim Key Manufacturer
Prev Insu Information
Quote start date Month Model
Prev Pol Dim Key Geography
Quote End Date Year Age Group Color
Company name Geo Id
Quoute amount Date Age Dim Key Commute Miles
Expiration date Region
Day Lower Age limiy Commute Days per week
Policy type offered Duration of policy State
Week Upper Age limit Miles Driven Anually
Deductible offered Duration of continuous coverage City
Fiscal Year Age Disc Ownership
Number of claims
Credits offered
Fiscal Month
Insured
First Name
Address
City
Claim Information Policy Fact Dim Key
Claim Dim Key Age Disc State
Claim Dim Key
Agent Id Zip Code
Insured Dim Key
Policy number Phone
Policy Dim Key
Email
Claim Number Claim Date
DOB
Policy Start Date
Claim type
Marital status
Vehicle Dim Key
Claim amount
Qualification
Geo Dim Key
Paid claim amount
Licence no.
Time Dim key
Claim date
No Of Tickets
Age Dim Key
Claim paid date
No of at Falult Accidents
Prev pol Dim Key
Claim raised by
No of No falult Accidents
Claim Amt
Claim handled by
Any Claims in last 5 years
Claim Paid Amt
Policy
Premium Vehicle Information
Policy Dim Key
Coverage Amt Veh Dim Key
Policy number
Is At Fault VIN number
Policy holder name Time
Deductible Amt Year
Policy type Ti me Dim Key