Rapid wealth and value creation through

diversified business
• Infosys is looking forward to diversify its risk and explore emerging
markets for its range of services.
• In april,2004 Infosys started Consulting and Progeon-business process
management
• These reflected in growing customers engagements within and across
industries
• Infosys began its partnership to encompass conventional IT maintenance
work in 2000
• Also in business process consulting, software process consulting,
application development and support, enterprise architecture services &
technical training.
 Cont…
• Infosys relies on GDM (Global delivery model), which is based on cheap
man power, to push its chance as preferred vendor.
• GDM gives best talent where ever it is located, and using that to address
customer’s needs.
• Infosys possess the ability to add new business offerings and mould itself
to suit changing market requirements
• Infosys has added services such as, independent software testing and
enterprise applications to the offerings
 Infosys’ key to success
• It is managing to grow satisfactorily by focusing on providing services that
desire to update theirs existing systems, undertaking more work for current
clients, launching an aggressive marketing campaign overseas, adding new
clients and cutting costs wherever possible.
• Investing heavily its employees leading the market by focusing on cutting
edge technology, and applying strict ethical business practices.
 Cont…
• Giving employees a world-class environment to work and learn
• Giving them high quality of life and wealth creation opportunities
• Looking at potential employees' ability to learn and assimilate technical
knowledge and skill
• Replacing obsolete technology regularly to remain at the cutting edge
• Emphasizing constantly on quality by benchmarking against the bst
processes in the world
• Diversifying income sources to minimize risk of revenue, i.e. setting limit
to contributions from one client , one technology, one industry
• Complying with accounting standards of advanced countries and ensuring
strictest adherence to corporate governance.
 The Phaneesh murthy case
• In December,2001, one of the employees Reka Maximovitch filed a
complaint in the Alameda superior country court , Oakland, US, alleging
verbal sexual harressment, unwanted sexual advancements and unlawful
termination of employment against Phaneesh Murphy, the highest paid
employee of Infosys.
• Company's share price declined 6.6% after Phaneesh left and the sexual
harassment at workplace has turned on the issues for next one year.
• Infosys maintained silence and studied the matter.
• $3 million given to Maximovitch
 Business ethics at Infosys
• Code of ethics for its finance professionals and a whistleblower's policy to
encourage and protect employees willing to share information on frauds
but who choose to remain anonymous
• The code of business conduct and ethics helps Infosys to ensure
compliance with legal requirements and the company’s standards of
business conduct
 Cont…
• Code of ethics for finance professionals:-
“we consider honest conduct to be conduct that is free from fraud or deception
and marked with integrity.
We consider ethical conduct to be conduct conforming to accepted
professional standards of conduct.
Ethical conduct includes the ethical handling of actual or apparent conflicts of
interest between personal and professional relationships.
By expecting highest standards of honesty and ethical conduct, we expect our
officers to stay far from the line differentiating honesty from dishonesty
and ethical conduct from unethical conduct.”
 Cont…
• The whistleblowers'’ policy encourages employees to report questionables
accounting matters,
Any reporting of fraudulent financial information to shareholders,
The govt. or the financial markets or any conduct that results in violation of
law by Infosys to the management even if it is on an anonymous basis.
It sets out norms for receiving, retaining, and treating complaints and
procedures for confidential , anonymous submission by employees of
complaints with regard to accounting frauds leading to result in a violation
of laws or mismanagement of company resources.