PROBLEM SOLVING SHEET

Date: Participants:

STEP 1: DEFINE THE PROBLEM STEP 2: MEASURE – INFORMATION AND DATA

What:

Where:

When:

Who:

Which trend:

How big:

STEP 3: ANALYSE AND FIND THE ROOT CAUSE(S)

MAN METHOD

MACHINE MATERIAL
WHY: WHY:

WHY: WHY:

WHY: WHY:

WHY: WHY:

WHY: WHY:

ROOT CAUSE:

STEP 4: IMPROVE - SOLUTION STEP 5: CONTROL - CONFIRM

Diagram or description Results/Improvement

MAKE IT STICK:
ACTION PLAN One Point Lesson Training
What Who When
OP Poke Yoke

PM Schedule Modification

Troubleshoot Diagram