Professional Documents
Culture Documents
Articulation
Articulation
WHAT?
1. The way one person relays message to another - orally, in writing, through signs effectively.
HOW?
1. Prepare yourself depending on the objective/target.
WHO?
1. to a customer. 2. to your boss, a VIP, a VVIP. 3. to an audience.
WHY?
1. to avoid trouble, conflicts, disappointment, unnecessary argument, and so on so forth. 2. Never disagree with a person but disagree with the issue being discussed. 3. Try to establish a dialectical relationship. 4. Intent is to prescribe. 5. Remember a speech is a voyage with a purpose must have a beginning, an end and a middle, of course.
Don't
1. Do not cover too much ground. 2. Mix illustrations with general statements. 3. Do not memorize, could lead to disaster.
Do's
1. Relate your talk and yourself to the audience, i.e bring yourself to the level of audience. 2. Serve in proper order like a meal; dessert last item not the first. 3. Maintain freshness and individuality, e.g. LBJ after Kennedy. 4. In making a speech you should - state your facts - argue for them - appeal for action - show something wrong and remedy for it - call for cooperation - secure attention OR - win confidence of audience
Courtesy Call
Personality and Presence 1. Be well rested 2. Look impressive and decent. 3. Don't fiddle or make nervous gestures.
Opening a Talk
1. Seize audience attention early. 2. Prepare for exact opening of words. 3. Be careful with jokes and humours. 4. Don't apologize. 5. Ask question or begin with a quotation. 6. Don't be too formal.
Closing a Talk
1. No mechanical rules. 2. Must know when to stop. Don't drag on and on. 3. Don't be abrupt, avoid blunt words, use euphemism. 4. Summarise main points, not too many, say 2 or 3 5. Appeal for action. 6. Pay a brief compliment. 7. Apply some humour. 8. End with an appropriate quotation. 9. Build speech to a climax.
Summary
1. Gauge level of audience. 2. Remember purpose of speech/communication. 3. Express point of view. 4. Structure it. 5. Narrate developments. 6. Structure method of reasoning. 7. Sources/style. 8. Tone. 9. Style.