Use of technology in

businesses
Year 9
USE OF TECHNOLOGY IN
PRODUCTION
• AUTOMATION – EQUIPMENT IS CONTROLLED BY A
COMPUTER TO DO MECHANICAL PROCESSES (I.E. PAINTING
CAR). WORKERS ARE TO ENSURE IT RUNS SMOOTHLY
• MECHANISATION – WHEN PRODUCTION IS DONE BY
MACHINES BUT OPERATED BY PEOPLE. USED TO DO
DIFFICULT, PRECISE OR DANGEROUS TASKS. WORKS 24/7.
• COMPUTER AIDED DESIGN (CAD) – SOFTWARE THAT HELPS
DESIGN OR RE-STYLE PRODUCTS QUICKLY, USING 3D
MODELS DISPLAYED ON COMPUTER SCREENS, ALLOWS
TECHNICAL SKETCHES TO BE VERY DETAILED.
• COMPUTER AIDED MANUFACTURE (CAM) – WHEN
COMPUTERS MONITOR PRODUCTION AND CONTROL
MACHINES/ROBOTS
USE OF TECHNOLOGY IN SERVICES
PROVISION
• USE OF MACHINES TO DIAGNOSE FAULTS
• USE OF COMPUTERS TO DEPOSIT, WITHDRAW CASH
AND TRANSFER MONEY FROM ONE ACCOUNT TO
ANOTHER, PAY BILLS
• EFTPOS – BUYING GOODS USING DEBIT AND CREDIT
CARDS INSTEAD OF PAYING USING CASH OR
CHEQUES
• LARGER RETAILERS USE EPOS TO CALCULATE
AMOUNT PURCHASED BY CUSTOMERS AS WELL AS
MANAGE INVENTORY LEVELS
BUSINESSES: USE OF TECHNOLOGY
- EVALUATION
ADVANTAGES DISADVANTAGES
• REDUCES COST & TIME • CAN BE VERY
TAKEN TO DESIGN NEW EXPENSIVE
PRODUCTS • TO REMAIN
• INCREASES COMPETITIVE THERE IS
PRODUCTIVITY NEED TO CONSTANTLY
• REDUCES COSTS OF UPGRADE MACHINES IF
PRODUCTION TECHNOLOGY IS
• IMPROVES QUALITY QUICKLY CHANGING –
AND REDUCES WASTE COSTLY
• SATISFIED CUSTOMERS • MAY NEED TO TRAIN
EMPLOYEES FURTHER
INCREASING COSTS
CONSUMERS: USE OF TECHNOLOGY
- EVALUATION
ADVANTAGES DISADVANTAGES
• BETTER QUALITY • PRODUCTS MAY
PRODUCTS BECOME OUT OF DATE
• LOWER PRICES QUICKLY
• PRODUCTS WITH MORE • WHEN THE PRODUCT
FEATURES ARE EASIER DEVELOPS A FAULT IT
TO DEVELOP AND CAN BE DIFFICULT TO
PRODUCE REPAIR
• CONVENIENCE IN • RISK OF FRAUD
SERVICE DELIVERY • GOODS NOT WHAT
• COMPARE PRICES CUSTOMERS EXPECTED
• GET REVIEWS
EMPLOYEES: USE OF TECHNOLOGY
- EVALUATION
ADVANTAGES DISADVANTAGES
• TECHNOLOGY COMPLETES • REDUCES NEED FOR
SIMPLE, REPETITIVE AND
BORING TASKS
MANY EMPLOYEES
• WORK IS EASIER WITH USE OF CAUSING
TECHNOLOGY REDUNDANCIES
• TECHNOLOGY LIKELY TO BRING • CAN MAKE WORK LESS
SUCCESS TO THE BUSINESS –
JOB SECURITY GUARANTEED INTERESTING
• DEVELOPMENT & • A SMALLER
MANUFACTURE OF NEW WORKFORCE REDUCES
TECHNOLOGY PRODUCTS
PROVIDE EMPLOYMENT
OPPORTUNITIES FOR
OPPORTUNITIES PROMOTION