Order Management

&
Advanced Pricing

Business Learning Center Satyam Confidential 1

 AGENDA
• Overview of OM with Shipping & Adv. Pricing
• OM and Adv. Pricing 11i vs R12
• Process flows and Usability Improvements
•Other Major Enhancements

Business Learning Center Satyam Confidential 2

 Oracle Applications R 12
Order Management
by

Business Learning Center Satyam Confidential 3

 Order Management

• A highly effective and well integrated suite of

e-business applications for the enterprise

• Highly extensible and customizable to meet business

requirements.

• Designed for easy user interface

Business Learning Center Satyam Confidential 4

 OM Process flow

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 Order Management – Integration

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GL Order Import, Process Orders API GL

Inventory
Oracle
Inventory Interface
Move
Orders,
Pick
Release, Invoice
Pick
Interface
Confirm
APIs

Process
Scheduling/
Orders
API Sourcing API

Business Learning Center Satyam Confidential 7

 Order to Cash life cycle

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 Order Management highlights

• Enables management of customer and customer

relationship information including defining ship, arrival
and fulfillment sets

• Automatically checks credit during order entry

• With iPayment integration, offers seamless credit card

verification

• Uses processing constraints set by responsibility to

control changes to orders

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 …..Order Management Highlights

• Permits holds to be defined using two entities

• Offers item cross-referencing usage as an entry option

• Allows decimal quantity handling

• Enables available-to-promise (ATP) viewing and

reserving across the supply chain

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 ….Order Management highlights

• Communicates demand to manufacturing

• Supplies product configuration capabilities for:

• Assemble-to-order (ATO)
• Pick-to-order (PTO)

• Sends comprehensive, detailed information to

Receivables for processing through Auto invoice

• Furnishes standard reports to assist business processing

and analysis

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 Basic Order Process Flows

Standard shippable Standard shippable

Invoice only (Distributor) (Manufacturer)
1 1 1
Customer requests order
2 2 2
Enter order
3 3 3
Book order
4 4
Schedule
5
Release order to Manufacturing
5 6
Ship product and update inventory
4 6 7
Invoice the customer

Complete Complete Complete

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 Order to Cash
Manage Sales Orders

Enter Sales Book and Allocate Pick

Satisfy Demand
Order Schedule inventory Confirmation

• Sales Orders can be • Booking
entered manually or • Validates customer available
imported from external credit limit
legacy systems • Legal binding between the
• Validates item, customer, customer and supplier
pricing • Scheduling
• Validates configuration • Assign fulfillment warehouse
• Specify tax, shipping • Assign a shipment schedule
constraints, invoicing date to meet requested date
constraints and sales • Reserve inventory in a MTS
credits environment (Optional)
• Provide Manufacturing
visibility and consume
forecast
• Produce Product – Make • Inventory allocation as per • Generate Pick slips
to Order predefined organizational • Pick material as per
• Provide services rules and policies, customer and
• Procure product preferred customers e.g. regulatory
• Procure to Order FIFO for perishable goods requirements
• Drop Shipment (Shipment with limited shelf life or • Resolve inventory
from supplier to end LIFO for products with discrepancies
customer) regular price increases in • Stage material for
raw materials shipping
• Warehouse Management
inventory allocation rules to
improve picking efficiency

Manage Collections

Customer
Confirm Financial
Generate Invoice Customer Follow Receipts and
Shipment Reconciliation
Up Cash Application

• Generate shipping • Generate customer • Customer Calls • Receive payments • Reconcile

documents for domestic invoice • Issuing Dunning letters from customers shipments with
and export compliance • Recognize revenue as • Customer disputes • Apply received invoicing
• Capture freight costs per industry specific payments against • Reconcile invoices
and surcharges norms and GAAP corresponding with customer
• Relieve Inventory • Send invoice to invoices payments
• Ship products and send customer
anBusiness
ASN to customer
Learning Center Satyam Confidential 13
 Order Entry

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 Order Booking

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 Move Order- Picking and Shipping

Move order Approve Move order locates

created move order material sources Pick Ticket

In case of shortage
move order
can be repeated Transaction

Destination Transaction Source

location location
Business Learning Center Satyam Confidential 16
 Ship Confirmation Business Flow

Order Ship
OM SE
Management Confirmation

Invoice
Information

Inventory Invoice
Information Information

INV Inventory AR Receivables

Business Learning Center Satyam Confidential 17

 Picking

Business Learning Center Satyam Confidential 18

 Shipment

Business Learning Center Satyam Confidential 19

 Shipment Confirmation

Business Learning Center Satyam Confidential 20

 Return Material Process

Business Learning Center Satyam Confidential 21

 Retro Billing Process

Business Learning Center Satyam Confidential 22

 Retro Billing Process - Request

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 New Features in R12

– Multi-Organization Access Control (MOAC)

• Multi-Org Access Control allows you to view & manage set-up data across multiple
Operating Units without switching Application Responsibilities.

– Enhanced Inventory Reservations

– Customer acceptance of goods & Services

– Mass Scheduling, Scheduling ATO Items without BOM

– Customer Credit Check Hold Source Support across Operating Units

– Oracle Process Order Fulfillment is merged into Oracle Order Management

– Pricing – An item can be tracked in two units of measure and priced in either
unit.

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 ….New Features in R12

– improved allocation (picking) rules and added features to Move

Orders.

– Additionally, the ability to price by a secondary quantity is available to

all users who track their inventory in two quantities.

– Process users can leverage all of the functionality in Order

Management, such as enhanced scheduling and reservations, and
international drop shipments, as well as Warehouse Management
System functions.

– Material status and grade - The preferred grade from the sales order
line can be used to pick the correct inventory.

Business Learning Center Satyam Confidential 25

 MOAC Process – View Transactions
(New in R12)

View transactions
across multiple
Operating Units

Query transactions
across multiple
Operating Units by
leaving the field blank

Business Learning Center Satyam Confidential 26

 Picking Rules (New in R12)

Tracking Pricing for dual

UOM’s

Business Learning Center Satyam Confidential 27

 Move Order (New in R12)

Tracking Quantity

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 Prices in 2 UOMs

Tracking Pricing for dual

UOM’s

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 Dual Unit of Measure (New in R12)

• Support for Dual

Units of Measure
during Order
Capture
• Customers can Both primary and
secondary UOM
order in their Unit during order entry
of Measure
• Automatic
conversion
between primary
and secondary
Unit of Measure

Business Learning Center Satyam Confidential 30

 RMA Processing and Quality Inspection
(New in R12)
• Can receive in
primary or
secondary unit
of measure
• Lot traceability
support through
returns process
Lot level details
captured during
• Adhere to RMA process
safety and
regulatory
requirements

Business Learning Center Satyam Confidential 31

 Customer Acceptance Setup and Process
(New in R12)
SETUP PROCESS
Acceptance attributes
can be defaulted or be
Create sales order specified for SO line
Set deferral reason Process Acceptance
in AR
Explicit
Pick and ship
material Pre-billing Type of
Acceptance
Enable Fulfillment
Pre or Post
Acceptance in OM Yes
Billing?
Acceptance Implicit Record Acceptance
Required? (OIP / Order Import)
Expiration
Period
No Post-billing elapsed?
Legend
Auto-invoice
creates
Automated process Process
invoice
Acceptance
Normal Flow (Conc.
(without Acceptance) Prog.)

Pre-billing Flow

Post-billing Flow

Revenue Recognition

Business Learning Center Satyam Confidential 32

 Deferral Reason Setup in AR

Use Removal event as

Invoicing for ‘Pre-Billing
Acceptance’ and as
‘Customer Acceptance’ for
Post-Billing Acceptance

Attributes to be
specified for Implicit
Acceptance

Business Learning Center Satyam Confidential 33

 Acceptance Information Fields in Sales Order

Customer Acceptance related

fields enabled through Folder
Options

User defined Folder to

enable acceptance
related attributes

Business Learning Center Satyam Confidential 34

 New Features in Shipping

• User defined Ship Confirm Message Configuration

• Enhancements for Miscellaneous Shipments
• Shipping Purge
• Workflow Enabled Shipping Transactions
• Flexible Documents

Business Learning Center Satyam Confidential 35

 Shipping Message Configuration

Check Error or Warning for

each Message

Business Learning Center Satyam Confidential 36

 Shipping Message Confirmation
Ship Confirm

Ship Confirm displays

an Error (stops the user until the problem
is fixed/changed)
or a Warning (does not stop the user).

Business Learning Center Satyam Confidential 37

 Oracle Applications R 12
Advanced Pricing
by

Business Learning Center Satyam Confidential 38

 Basic Pricing

• Basic pricing included in Order

Management enables you to:

• Set up price lists.

• Create static formulas
• Discount by percentage or amount

Business Learning Center Satyam Confidential 39

 Overview of Oracle Advanced Pricing

Oracle Advanced Pricing supports e-business applications by

providing a flexible pricing engine that executes pricing and
promotional calculations.

Oracle Advanced Pricing provides the flexibility to meet the

needs of complex pricing situations for a range of demanding
industry business requirements.

Business Learning Center Satyam Confidential 40

 Advance Pricing Features

Oracle Advanced Pricing provides advanced pricing capabilities that enable

you to set up your pricing information and to model complex data
relationships to determine the correct price.

• With Oracle Advanced Pricing, you can perform the following functions:

• Create a list price for an item or item hierarchy.

• Set a list price based on volume breaks.
• Create flexible, multilevel, currency-based price lists
• Create automatic and manual discounts based on item category, customer
agreements, customer purchase order or order type
• Create fixed-amount, percentage or unit volume discounts
• Create rule-based pricing structures
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 Oracle Pricing
How it works

All

INPUT OUTPUT
Qualifiers = Eligibility? Select
Price Lists Final Price
Attributes = What?
Select
Modifiers
m
On I te
eC e
ust
om On
er
PRICING ENGINE

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 Qualifiers/ Modifiers

Who ?
Qualifier

History How ?
Price
Qualifier Modifier
Accumulation

What ?
Pricing
Attribute

Business Learning Center Satyam Confidential 43

 Basic Vs Advanced
Pricing

Feature Basic Advanced

• Price List Only one More than one

price list

• Qualifier Cannot be defined Can be done

& attached to PL

• Modifier Discount, Surcharge, Coupons, Deals,

Freight/Special charges Promotions….

• Formula Static Dynamic

Business Learning Center Satyam Confidential 44
 Price List

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 Price List-Qualifiers

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 Qualifier

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 Formula

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 R12 Advanced Pricing New Features

• MOAC for Pricing Security

• Recurring Charges
• Continuous Price Breaks
• Advanced Pricing Support for Purchasing
Global Blanket Agreements
• Price Books
• Support TCA Party Hierarchy

Business Learning Center Satyam Confidential 49

 Thank you

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