Total Quality Management

Submitted to: Prof. Anand Jaiswal

Amit Srivastava
OPR-A (21275)
Introduction
Outlook India. is integral part of the RAHEJA GROUP which made its start
in the development business and subsequent to building an enormous
presence in the housing market, the gathering differentiated horizontally
into assembling, monetary administrations and media. The magazine
division of Outlook comprises of Outlook English, Outlook Money,
Outlook Traveler, Outlook Hindi, Outlook Business
 How TQM is
implemented in
Outlook
Groups?
Check Sheets
A check sheet is a sheet or form
used to record data. It is one of
the simplest methods for
collecting data and determining
trends.

It is particularly useful at the start

of a problem-solving process for
data gathering. It can also be used
for monitoring performance once
change has been implemented.
 • Flowcharting also breaks the process
down into its many sub-processes.
Analyzing each of these separately
minimizes the number of factors that
contribute to variation in the process

• After a process has been identified for

improvement and given high priority, it
should then be broken down into specific
Flow Charts steps and put on paper in a flowchart.
This procedure alone can uncover some
of the reasons a process is not working
correctly.
 Material Inspection
Packaging
and Testing
Outlook Group provides a combination of
Outlook groups imports the paper and ink from
paperboard and label printing, pouching and
overseas. Before accepting paper shipments, inks they
packaging capabilities to create this simplified
inspect everything for transit damage and leakage
packaging supply chain experience for our
They also enter all damages and shortages on the
customers. We are an FDA facility, a USDA
carrier's delivery receipt and have the damage
facility, ISO 13485 certified, and SQF Level 2
acknowledged by the carrier's agent.
certified.
What more can
be done to
enforce TQM in
Outlook
Groups?
Just in Time (JIT)

Just-in-time (JIT) is an inventory strategy

companies employ to increase efficiency and
decrease waste by receiving goods only as they are
needed in the production process, thereby
reducing inventory costs. This method requires
producers to forecast demand accurately.

It massively reduces the amount of stock held and

will reduce lead times by a significant amount,
often from weeks to just a few hours or days.
Transportation
• Material movement that does not move the product
to the customer.
• The definitions of waste and value vary within the
lean community.
• There are some who consider all transportation costs
as waste.
• Others consider some transportation as value added
since a product is more valuable to a customer once
it is delivered to the customer.
• Regardless of the view on transportation, minimizing
transport costs is a goal of total quality management
and lean.
 5S implementation

5S is a framework for visual management

or control. It is about making the most
"5S" was invented in Japan, and Successful implementation of the
efficient out of the workplace, where
stands for five Japanese words 5S has proven to make the
everything is organized in a logical
that start with the letter 'S'. location
workplace function better.
 Thanks

Here is a video for better understanding of TQM…