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  • Heath Tech

    Uploaded by

    Akhil Mehndiratta
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    Heath_Tech

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    Copyright:

    © All Rights Reserved
    Download as PPTX, PDF, TXT or read online from Scribd
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    4 views1 page

    Heath Tech

    Uploaded by

    Akhil Mehndiratta

    Copyright:

    © All Rights Reserved
    Download as PPTX, PDF, TXT or read online from Scribd
    Flag for inappropriate content
    of 1

    Health Tech

    Order Medicine and Online/Offline


    Surgery Segment
    Book Test Consultation

    1. Price 1. Connecting Time 1. Trust


    Problem/Challenge 2. Delivery Time 2. Ease of Use 2. Transparency of Price

    Very High High Low


    Concurrency of User

    1. UI 1. Input Questions 1. Referral Program


    2. Availability of Medicine 2. Support 2. Cross Selling
    Solution/Focus Area 3. Search Results Accuracy 3. Famous Doctors nearby
    4. Follow up

    Best Customer Experience in App and Services

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