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Potential factors of forces
Threat of new entrants Threat of substitutes
The existence of barriers to Buyer propensity to
entry substitute
Cost disadvantages Buyer's switching costs
independent of size Number of substitute
Economies of scale products available in the
Product differentiation market
Brand equity Ease of substitution
Competitive rivalry
Sustainable competitive
advantage through
innovation
Competition between online
and offline companies
Level of advertising expense
Bargaining power of Firm concentration ratio Bargaining power of
suppliers customers
Supplier switching costs Buyer switching costs
relative to firm switching Buyer information availability
costs Availability of existing
Degree of differentiation of substitute products
inputs Buyer price sensitivity
Impact of inputs on cost and
differentiation
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