BUSINESS REPORT ON ONLINE FOOD

DELIVERY SERVICE IN KATHMANDU

A CASE OF SUNRISE FOOD

PRESENTED BY:
Sandesh Adhikari
Himanshu Shrestha
Soniya Niraula
Sandesh Kerung
Sanyam Pradhan
Kumari pant
Sandip Keshari
Introduction of the Organization
 It is a door-to-door lunch convenience delivery service.
 Innovated in  2013 by 2 partners  with the capital of 10 lakh at the very
beginning and being popular since 2017
 Distribution outlet : 1 i.e. from Kalanki
 Vision :  nutritionally balanced food delivered at your door steps
 objectives :Offering wholesome, fairly priced food to customers
 deliver some random food on a call or through social media platform and
most popular food item is their combo package which includes 4 ,5 items
costing around 1000 only which is cheap as well as affordable.
 Objectives
 Offering wholesome, fairly priced food to
customers.
 Providing excellent customer service.
 Developing a catering service that supports skill
development of catering staff.
 Establishing high quality food service employees,
access to training to them
Methodology

 Primary Source of data

 Personal interview to delivery boy
 Secondary Source of data
 -company websites
 -Published documents
 Management team

MANAGER

Food Quality control Marketing dept. Finance Dept.

department.

Subordinates Subordinates Subordinates

Subordinates
SWOT Analayis
 Strength
 high value on service which promotes communities health and wellness
 excellent customer service which is timely and reliable
 USP which creates competitive advantages

 Threat
 there exist so many online food delivery services inside valleys
 due to the global pandemic ie covid 19 people are avoiding outside cooked
food
 expensive new marketing tools used by competitors
Marketing strategies

 Relationship marketing strategies

 Word of mouth strategies
 Conclusion
 Leading and best corporate catering service in Kathmandu valley
 Provides quality product at a reasonable price
 There are few competitors in the existing market if the company provides quality
service then the company’s future is very bright 
 Provides targeted product to targeted customers in their doorsteps within an hour
 Due to covid panademic people were avoiding outside cooked food which directly
affect the business of the company but with the proper study among management
teams ,company uses various discount schemes, gift vouchers , 20 percent off on
first order etc and now the company’s business is in right track.
THANKYOU!!
ANY QUIRES..?