TON DUC THANG UNIVERSITY

FACULTY OF FOREIGN LANGUAGES

DIVISION OF BUSINESS ENGLISH
GENERAL BUSINESS ENGLISH - 001191

UNIT 1
THE ECONOMY & YOU

Designed by Nguyen Ngoc Tam

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 UNIT 1
THE ECONOMY & YOU

CHAPTER 4
BUSINESS ETHICS AND
SOCIAL RESPONSIBILITY

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 CONTENTS

Chapter Objectives

Section 4.1 Business Ethics

After completing section 1, students will be able to
• Define ethics and business ethics.

• Describe why ethical behavior is good for business.

• List the steps for dealing with an ethical dilemma.

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 CONTENTS

Chapter Objectives (cont.)

Section 4.2 The Business Cycle

After completing this section, students will be able to define
what is meant by the social responsibility of business.

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 SECTION 4.1
BUSINESS ETHICS

Before you read

Think about an example of an ethical business you
have read or heard about and the reasons you
consider it to be ethical.

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 SECTION 4.1
BUSINESS ETHICS
The Nature of Ethics
 What are ethics?
 What are business ethics?
 What are three kinds of ethics?
 In what ways can a business behave
ethically toward its employees?

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 SECTION 4.1
BUSINESS ETHICS
Law and Ethics
 What is a code of ethics?
 What is a sweatshop?

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 SECTION 4.1
BUSINESS ETHICS
Ethics as Good Business
• Think about how your school operates
and the practices that could be
included in a school code of ethics.
• What is a conflict of interest?

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 SECTION 4.1
BUSINESS ETHICS
Ethical Questions
 Ethical Decision
What ethical questions does a business need to
answer when choosing a course of action?

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 SECTION 4.1
BUSINESS ETHICS
Ethical Questions

 The Ethical Decision-Making Process

5-step decision making process
1. Identify the ethical dilemma.
2. Discover alternative actions.
3. Decide who might be affected.
4. List the probable effects of the alternatives.
5. Select the best alternative.
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 SECTION 4.1
BUSINESS ETHICS
Review Key Concept

1. What is the difference between personal and

business ethics?
2. Describe some of the ways that unethical
business practices can affect a business.
3. What is the relationship between illegal
behaviors of business and unethical
behaviors of business?
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 SECTION 4.2
SOCIAL RESPONSIBILITY
Before you read

Think about some things a business can do to be

socially responsible.

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 SECTION 4.2
SOCIAL RESPONSIBILITY
Business and Social Responsibility (SR)

 What is SR?
 What ways can a business fulfill its social
 responsibilities?

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 SECTION 4.2
SOCIAL RESPONSIBILITY
Responsibility to Customers, Employees,
Society, Creditors and Owners?

 How could a business demonstrate social responsibility to

its customers, employees, society, creditors and owners?

 What is one of the biggest social issues facing businesses

today?

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 SECTION 4.2
SOCIAL RESPONSIBILITY
Review Key Concept

1. How is producing a good or service a way of

being socially responsible?
2. What is the mission of the Food and Drug
Administration?
3. What is one of the biggest social issues that
businesses face today?

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 CHAPTER 4
REVIEW & ACTIVITY
Summaries

1. Business Ethics
2. Social Responsibility

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 CHAPTER 4
REVIEW & ACTIVITY
Key Terms
 ethics
 business ethics
 sweatshop
 code of ethics
 conflict of interest
 social responsibility

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 Chapter 4
Review & Activity
Review Key Concepts

1. Define ethics and business ethics.

2. Describe why ethical behavior is good behavior for
business.
3. Using the ethical decision-making process, list the
steps for dealing with an ethical dilemma.
4. Define what is meant by the social responsibility of
business.

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 [2]: pp. 69 -91

[3]: pp. 53-116

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