QUALITY ASSURANCE SOCIAL AND ETHICAL DIMENSIONS

By : Mayuri Khedekar Anil Joshi Sanket Mahankale Ranjit Majgaonkar Aishwarya Joshi
Prepared

INTRODUCTION
What is Information System Quality Assurance? What are the quality factors of Information System ? What are the problems regarding quality faced by software?

DEFINITION : It is the inherant ablity of a software to be used for a specified purpose as the software posseses certain features and characterstics which enable it to be used for that purpose

Quality software would also imply Quality conformance Quality of design

1. 2.

QUALITY FACTORS
1. 2. 3. 4.

Reliability Correctness Effiency Durability

OTHER ATTRIBUTES
1. 2. 3. 4. 5. 6.

Security User friendliness Useability Portability Openness Reuseablity

EHTICAL AND SOCIAL DIMENSIONS OF MIS

ETHICS- Principles of right and wrong used by individuals to make choices to guide their behaviour.

SOFTWARE QUALITY ASSURANCE METHODOLOGIES AND TOOLS Development Methodology Structured Structured analysis Data Flow Diagram(DFD) Structures Design

SOFTWARE QUALITY ASSURANCE METHODOLOGIES AND TOOLS Structured Programming Software Metrics CASE Tools Walkthrough Debugging Data quality audit

ETHICAL ISSUES OF MIS

Dependence on computer system Rapidly declining data storage costs Data mining advances Networking advances and the Internet

ETHICAL DIMENSIONS OF INFORMATION SYSTEM Responsibility Accountability Liability Due Process

ETHICAL ANALYSIS
Identify and describe clearly the facts Define conflict and identify higher order values involved Identify stockholders Identify the options Identify the potentialconsequesces

ETHICAL PRINCIPLES
Not to use a computer to harm other people Not to interfere with other peoples computer work Not to snoop around anothers files Not to use a computer to steal

ETHICAL PRINCIPLES
Not to use a computer to bear a false witness Not to copy proprietary software for which you have no authority Not to use anothers computer resources without authority or payment Not to appropriate anothers intellectual output

ETHICAL PRINCIPLES
Think about social consequences of your computer network Always use a computer insuring consideration and respect for others

MORAL DIMENSIONS OF INFORMATION SYSTEM There should be no personal record system whose existence is secret. Individuals have right to access, Inspect, review and amendments to system that contain information about them There must be no use of personal information for purposes other than those for which it was gathered without prior consent

MORAL DIMENSIONS OF INFORMATION SYSTEM Managers of the system are responsible and can be held accountable and liable for damages done by the system. Governments have the right to intervene in the information relationships among private parties.

FIVE MORAL DIMENSIONS

Information Rights Intellectual Property Rights Accountability, Liability and Control System Quality : Data Quality and system Errors Quality Of Life